topic Re: Picture messaging in Z Series

Unable to send message with picture added

Lexie52 — Sun, 24 Jan 2016 20:12:22 GMT

I bought a Xperia Z3+ last Wednesday and today I tried sending a picture message and it just won't send is there a setting I'm missing that I need to tick or untick
Thanks for your help

Kind regards

Lexie

Re: Picture messaging

Uliwooly — Sun, 24 Jan 2016 20:20:29 GMT

@Lexie52

Do you have data enabled? and the correct APN settings?

settings > more > internet settings > accept

Re: Picture messaging

Lexie52 — Sun, 24 Jan 2016 20:34:56 GMT

It doesn't open to let me click accept it just downloads stuff when I click Internet settings thats it
What is an APN setting where do I find it and what should it be on

Re: Picture messaging

Uliwooly — Sun, 24 Jan 2016 20:40:58 GMT

@Lexie52

Settings > more > mobile networks > access point names > add new > you will have to either get the info from your carrier or google it > save

do you have a data plan? is the data on?

Re: Picture messaging

Lexie52 — Sun, 24 Jan 2016 21:23:44 GMT

I have an APN already set on 3 mobile Do I need to change it if so could you guide me to the correct kind of website
Yes I have a data plan and data is on

Re: Picture messaging

Uliwooly — Sun, 24 Jan 2016 21:30:20 GMT

@Lexie52

You can call your carrier/network and request them to send the APN OTA or you can google Android APN settings _name of carrier__ __Country___

Re: Unable to send message with picture added

Lexie52 — Tue, 26 Jan 2016 14:36:24 GMT

Found out the problem my phone company had put a cap on sending picture messages for some reason

Re: Unable to send message with picture added

Jake-SonyXperia — Wed, 27 Jan 2016 04:39:16 GMT

Glad you found the issue, did they end up removing the cap for you?