topic Re: xperia zl microphone not working after 4.2.2 update. in Z Series

xperia zl microphone not working after 4.2.2 update.

kratekidd — Mon, 29 Jul 2013 17:55:53 GMT

Its been 4 months since i'm using this phone and its been an amazing xperience.But since i updated my phone to 4.2.2 i noticed that my phones microphone is not working which was working well before the update.During a call i'm clearly able to hear the person on the other side but they are merely able to hear my voice.I'm pretty sure its a problem with 4.2.2 update.Its really sad that i'm not even able to make use of the basic purpose of a phone then whats the point in owing a flagship phone??Sony developers need to seriously look into this matter as among the other flagship competitors it is really loosing its ground.Hope this message reaches you.Hope you help us with this in the next 4.3 update.

Re: xperia zl microphone not working after 4.2.2 update.

Uliwooly — Mon, 29 Jul 2013 18:52:53 GMT

it might be an app acting up or a protective case covering the mic

try this

repair your phone with SUS or PCC > do NOT install any app > make phone calls and check if they can hear you, if they can then its an app

Re: xperia zl microphone not working after 4.2.2 update.

Uliwooly — Mon, 29 Jul 2013 18:56:07 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: xperia zl microphone not working after 4.2.2 update.

Yoshivara — Wed, 31 Jul 2013 19:44:49 GMT

you are not alone I have same problem after update to 4.2.2. I tried to repair with PCC, unchekced mic noise suppression or tried other "methods, described on forums" - nothing helps- same problem. When I run MIC Test (*#*#service#*#*) - no audible or sometimes very very quiet sound was recorded, with stock voice recorder - same result. But! But with Skype Echo test or just skype call to friend - microphone work very good. With 3rd party voice recording app - work very good. Finaly i tested with Xperia Diagnostics app - work very good.

Re: xperia zl microphone not working after 4.2.2 update.

Yoshivara — Thu, 01 Aug 2013 10:24:48 GMT

Not brilliant solution for not brilliant mic work, but helped:

disabled:

com.google.andoid.voicesearch

com.sonymobile.connectivitycenter

google search

google text to speech engine

smart connect

talkback

Re: xperia zl microphone not working after 4.2.2 update.

kratekidd — Thu, 01 Aug 2013 12:51:27 GMT

had performed d repair and tried to make cals but for no use the issue is still there.thanks for d reply.

Re: xperia zl microphone not working after 4.2.2 update.

Deezagon1 — Sat, 03 Aug 2013 02:48:24 GMT

I found that if you go to "Settings" > "Call Settings" and then turn off "Microphone Noise Suppresion" the microphone will start to work again.

This worked for me.

***Update***

I just re-enabled "Microphone noise suppression" and tested the Mic during a phone call and its still working. I hope this solves your problem.

Re: xperia zl microphone not working after 4.2.2 update.

Salim101 — Tue, 01 Oct 2013 12:39:16 GMT

Hey i had the same problem but tried the disabling the microphone noise suppresion by un checking it and worked. thanks guys

Re: xperia zl microphone not working after 4.2.2 update.

fratoledo — Thu, 28 Nov 2013 22:30:01 GMT

Yo tengo el mismo problema que no se soluciona desde PCC o desactivando La supresion de ruido...por favor ayuda

Re: xperia zl microphone not working after 4.2.2 update.

shoaib1 — Fri, 25 Jul 2014 18:30:48 GMT

I too have this problem, Sony please consider releasing an update to fix this.

Re: xperia zl microphone not working after 4.2.2 update.

Sketcher — Mon, 15 Sep 2014 10:50:36 GMT

had the same peoblem with google voice mic, the above solution solved it,thanks