topic Re: Xperia Z2 Internet issues in Z Series

Xperia Z2 Internet issues

mel22 — Wed, 20 Jan 2016 18:13:03 GMT

Hello, I'm having trouble with my Internet everyday it goes down and doesn't auto connect again I have to put on airplane mode or restart everytime, I already call my provider and they give me a new APN and still same issue, the signal where I work is very poor I understand but should automatically connect again at least not LTE but Hspa or Edge, thanks

Re: Xperia Z2 Internet issues

Uliwooly — Wed, 20 Jan 2016 19:23:30 GMT

@mel22

How old is the SIM card?

Re: Xperia Z2 Internet issues

mel22 — Wed, 20 Jan 2016 22:05:48 GMT

Like 5 months

Re: Xperia Z2 Internet issues

Uliwooly — Wed, 20 Jan 2016 22:08:59 GMT

@mel22

are you willing to boot on safe mode for few hours to test it and report back?

Re: Xperia Z2 Internet issues

mel22 — Wed, 20 Jan 2016 22:10:58 GMT

Okay I'm gonna do that Thank I'll let you know

Re: Xperia Z2 Internet issues

mel22 — Thu, 28 Jan 2016 03:07:19 GMT

Alright I did What you told me and is working much better thanks so much for your help cheers 🍻

Re: Xperia Z2 Internet issues

Uliwooly — Thu, 28 Jan 2016 22:55:18 GMT

@mel22Great to hear that

Re: Xperia Z2 Internet issues

mel22 — Sat, 30 Jan 2016 01:35:14 GMT

Yeah thanks for your help

Re: Xperia Z2 Internet issues

mel22 — Sun, 07 Feb 2016 04:04:56 GMT

Im sorry to bother again, but Im facing the same issue again I'm gonna switch the sim card but im already disappointed about this phone

Re: Xperia Z2 Internet issues

Uliwooly — Tue, 09 Feb 2016 16:53:19 GMT

@mel22

I'm sorry to hear that, keep us updated if you experience the same issues with the new SIM card

Re: Xperia Z2 Internet issues

mel22 — Thu, 11 Feb 2016 18:10:50 GMT

Yeah is very sad but I still have same issue for some reason my Internet goes down, I try it just on HSPA because LTE is not to strong sometimes and even like that the Internet goes down