topic Re: Xperia z3 camera lens foggy in Z Series

Xperia z3 camera lens foggy

Bilal2 — Sun, 17 Jan 2016 16:00:38 GMT

I washed my xperia z3 and the camera lens both front and back are now foggy.there are even little droplets of water.please tell me how can i resolve this issue.

Re: Xperia z3 camera lens foggy

_alexdon_ — Sun, 17 Jan 2016 16:36:17 GMT

Open all the lids covering the ports, perhaps try to shoot some 4K videos and see if the water will evaporate.

Re: Xperia z3 camera lens foggy

Bilal2 — Sun, 17 Jan 2016 17:38:29 GMT

Ok i will try

Re: Xperia z3 camera lens foggy

_alexdon_ — Sun, 17 Jan 2016 17:53:45 GMT

Keep us updated.

Re: Xperia z3 camera lens foggy

Bilal2 — Sun, 17 Jan 2016 19:28:43 GMT

Its not working

Re: Xperia z3 camera lens foggy

Bilal2 — Sun, 17 Jan 2016 19:30:04 GMT

The front camera is clear now but the rear camera is still foggy along with the flash

Re: Xperia z3 camera lens foggy

_alexdon_ — Sun, 17 Jan 2016 19:41:20 GMT

In this case, turn off the device and place it in a bowl of rice for 1-2 days.

Re: Xperia z3 camera lens foggy

Jake-SonyXperia — Sun, 17 Jan 2016 23:22:29 GMT

Hi Bilal2,

Welcome to the community,

Regardless of the outcome from performing these tasks, you may want to get the device checked by a service agent, as the device should not take in any water if the plugs are closed correctly.

Use my signature to find contact details of Sony Mobile Customer Support within your region.

Re: Xperia z3 camera lens foggy

Bilal2 — Mon, 18 Jan 2016 11:33:48 GMT

Ok thanka

Re: Xperia z3 camera lens foggy

Bilal2 — Mon, 18 Jan 2016 11:35:54 GMT

The fog goes away but the water droplets still remain in their

And after some time the fog returns

Re: Xperia z3 camera lens foggy

_alexdon_ — Mon, 18 Jan 2016 11:40:21 GMT

In this case, contact your Local support to have the device examined as Jake said.

Re: Xperia z3 camera lens foggy

Bilal2 — Mon, 18 Jan 2016 11:55:26 GMT

Re: Xperia z3 camera lens foggy

Jake-SonyXperia — Mon, 18 Jan 2016 23:34:26 GMT

Let us know how you get on with the this.

Re: Xperia z3 camera lens foggy

Fernando823 — Thu, 28 Jan 2016 15:58:41 GMT

I had water damage in my Xperia Z3, and for what I had investigated there are lot of people with the same problem, check youtube.
In my opinion there might be a DESIGN FLAW with the waterproof in the Z3.

Customer service sent me a new unit, the problem is that staying without phone, even if it is for one week, is very inconvenient