topic Re: Video and Sound out of sync in Z Series

Video and Sound out of sync

SaschaP — Mon, 30 Nov 2015 20:03:10 GMT

My videos used to be ok. But now I have issues when recording videos with my Z3.
Sometimes the video seems to lag during the recording. Not much but you can see it. When I check the recording, I see that the sound and the picture are out of sync. The pictures start first. When the movie is over, you can still hear the sound (slightly less than half a second).

I recently set my phone to encrypted mode. I am not sure if this might be causing the issues I have.

Does anybody have the same problems?

Re: Video and Sound out of sync

Uliwooly — Mon, 30 Nov 2015 20:05:39 GMT

@SaschaP

That could be the cause, are you saving the videos on the internal storage or an Sd card?

Re: Video and Sound out of sync

Phy — Mon, 30 Nov 2015 20:07:21 GMT

Do you experience the same while on safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu
3. press and hold "power off"
4. Boot on safe mode should become available

Re: Video and Sound out of sync

SaschaP — Mon, 30 Nov 2015 20:32:22 GMT

I save them on the internal memory.
Helpful comments. Thank you. I will try if changing the storage device will solve the problem,

Re: Video and Sound out of sync

SaschaP — Tue, 08 Dec 2015 16:13:51 GMT

Sorry for my delayed answer. I had had some terrible days...
None of the above mentioned procedures changed the situation. In fact, I have one more problem since I rebooted the device in safe mode. When I started the phone in normal mode again, it hung up und rebooted. After a couple of minutes I got a message 'Android beeing started - Apps beeing optimized' (or something like that). This took about 20 minutes. Some of my app settings are lost.
I think this is quite poor for a 450 euro device. I am slightly pissed...

Re: Video and Sound out of sync

Phy — Wed, 09 Dec 2015 22:45:52 GMT

What you describe its a third party app causing this problems, repair the phone with Sony PC Companion

http://support.sonymobile.com/gb/tools/pc-companion/

Re: Video and Sound out of sync

Adam2002 — Sun, 10 Feb 2019 20:35:21 GMT

It's not a third-party app, it's the steady shot. I was having the same issue and after a lot of looking around and uninstaling apps I just disabled it and it fixed the sound .