https://community.sony.com.mk/t5/z-series/who-can-help-me-please/m-p/3434623#M75874 You could use the search option on the forum and you would find this has been answered multiple times:<BR /><BR />Go to Settings -&gt; Security -&gt; Clear credentials Thu, 01 Oct 2015 05:47:01 GMT Qatrium 2015-10-01T05:47:01Z https://community.sony.com.mk/t5/z-series/who-can-help-me-please/m-p/3434622#M75873 I have problem with the screen lock ... I want to cancel the lock and I want to set it on swipe but my phone tell me this ( swipe: disabled by administrator, encryption policy, or credential storage)<BR /><BR />Why??? What is the problem???<BR /> Thu, 01 Oct 2015 05:37:17 GMT https://community.sony.com.mk/t5/z-series/who-can-help-me-please/m-p/3434622#M75873 nunu409 2015-10-01T05:37:17Z https://community.sony.com.mk/t5/z-series/who-can-help-me-please/m-p/3434623#M75874 You could use the search option on the forum and you would find this has been answered multiple times:<BR /><BR />Go to Settings -&gt; Security -&gt; Clear credentials Thu, 01 Oct 2015 05:47:01 GMT https://community.sony.com.mk/t5/z-series/who-can-help-me-please/m-p/3434623#M75874 Qatrium 2015-10-01T05:47:01Z