topic Re: Cannot edit Myself contact card in Z Series

Cannot edit Myself contact card

chr150l34ry — Wed, 28 Aug 2013 09:23:59 GMT

Hi, I have a problem with the Myself contact card, top entry in the Xperia Z contacts card. I'm not sure where this content comes from. If I go in and edit the fields it allows me to save but then when I go back in it has reverted to the previous information. I can't delete this contact. I have edited my google and google+ contact info but still this Myself information has not updated. Anyone else had this problem? Even better, anyone else know how to fix it?

Re: Cannot edit Myself contact card

Rickard — Wed, 28 Aug 2013 09:29:39 GMT

This contact displays information from your SIM-card and accounts you have in the phone. If you for example have a picture added in your account on Google+ and then logon with the app Google+ in the phone your picture will be displayed in Myself. If you have an ActiveSync account you will see that email address under Myself.

To edit the information you need to update the information in your accounts.

If the contact displays wrong phonenumber you probably have wrong number under Settings -> About phone -> Status -> My phone number. This can't be edited from the phone. It's preprogrammed into your SIM-card from your operator.

Re: Cannot edit Myself contact card

chr150l34ry — Wed, 28 Aug 2013 09:49:23 GMT

Thanks, the phone number is not available on this sim, the Myself contact card only has email addresses. See screenshots. First one shows my last name as O"Leary instead of O'Leary. Nowhere have I input my name incorrectly!

You can see in the second pic it says "google+ contact information is not editable on this device" but none of that information matches what's on my google+ account except as you say the pic is from google+.

Re: Cannot edit Myself contact card

Rickard — Wed, 28 Aug 2013 10:03:12 GMT

Looks like that information is coming from the email accounts you have in the phone. Open Email -> [menu] -> Settings -> [your accounts] and check the information there like "Your name".

Re: Cannot edit Myself contact card

chr150l34ry — Thu, 29 Aug 2013 09:34:14 GMT

Yeah that must be it, thanks. Bit annoying that it's not editable.

Re: Cannot edit Myself contact card

joeanthem — Mon, 30 Dec 2013 21:41:04 GMT

I finally managed to rectify this problem.

The problem persists if you have more than one gmail account in your smartphone and all of them linked with Google+. So, this is what I did, step by step:

Login to your PRIMARY gmail acount from your desktop and view your Google Contacts.
Search within Google Contacts your PRIMARY gmail address. Your own contact should appear, so just add in your mobile phone number. Save this information if Google Contacts hasn't done it automatically.
Next, from your phone, go to the Google+ app and sign out from ALL of the accounts that you have signed into.
Lastly, sign back in using your PRIMARY gmail account. By this, 'ME' or 'Myself' from your phone's contact list should have the correct info.

Re: Cannot edit Myself contact card

ChunkiLaFanga — Mon, 01 Sep 2014 22:54:56 GMT

I know I am latest this discussion but I have not found such wealth of information anywhere else, thanks @joeanthem, I also think almost every Xperia Z, Z1, Z2 (myself) etc user would have this problem so we need to add to it as much as possible.
My problem was that I have two accounts on Gmail, one for myself involving some work and bank registrations etc and one for both myself and the missus, which we use simultaneously. She has also used thatvsame Gmail account to create a G+ profile.

Again, thanks to Joeanthem, I got to the bottom of it, and it is extremely simple.

1. Go to your G+ app on the phone.
2. Select the profile you don't want information of under Myself contact card.
3. Go to Settings, Sign Out.

Furthermore, make sure that profile does not sync any of the Google+ apps (Google+, Photos, Contacts, Uploads etc). Even better if you did this step first. For example, I only sync:
1. Gmail
2. Calendar
3. Keep (notes)

Hope this helps.

Re: Cannot edit Myself contact card

smotyn — Sun, 30 Nov 2014 15:16:17 GMT

Hi I upgraded to sony xperia z3 so needed a nano sim card. The sim came with a number that was changed to my no in 24 hours but now I can't get rid of the original sim no on myself. Please how do I get rid of this number as every time I make a call it also tells me that call forwarding is enabled?

Re: Cannot edit Myself contact card

Keir — Mon, 01 Dec 2014 07:18:00 GMT

I had the same problem, how do i resolved it?

Re: Cannot edit Myself contact card

Rickard — Mon, 01 Dec 2014 11:15:40 GMT

I'm afraid i don't know of any way to change the number that's preprogrammed into the SIM card by the operator from the phone. I recommend that you contact your operator regarding this.

Re: Cannot edit Myself contact card

LouisKoo — Tue, 02 Dec 2014 01:05:07 GMT

Try using a blackberry phone to edit the sim number... see: http://forums.crackberry.com/blackberry-z10-f254/z10-editing-sim-number-770989/

"To change the number, go to Settings, Security and Privacy, SIM Card, and click on Edit Phone Number"

It works for me, after swapping from BB Z10 to Sony Z3, I had the problem where number in myself was incorrect - no matter what i do to my google acct, it won't help.

BUT after modifying the SIM number using Z10 (took out sim and re-insert in old phone), it works!!!

Re: Cannot edit Myself contact card

mcabe — Mon, 11 May 2015 15:15:21 GMT

Thankyou this worked perfectly for me!

Re: Cannot edit Myself contact card

Zxspectrum1 — Mon, 25 Apr 2016 12:53:29 GMT

Had the same thing on a z5 _did the following but which was the thing that fixed it I'm not sure
Borrowed my friends iPhone 6s and swapped the nano sims between the phones.
Powered up Both and entered the pin numbers to unlock the sims.
Went into the contacts on the iPhone and found the number showing correctly.swapped back the sims cards and now the Sony z5 is showing my correct number in the Myself contact info.
Again I'm not sure which step did the trick but either way it's fixed now

Re: Cannot edit Myself contact card

AlexMcCarthy — Tue, 14 Jun 2016 00:58:57 GMT

Chunki's comments are spot on.

Log out of the Google account you don't want to be primary, and problem solved.

Re: Cannot edit Myself contact card

boss4 — Tue, 05 Dec 2017 19:26:02 GMT

Have you changed your sim card at any time as i think it may be flagging up the embedded sim number rather than your own phone number try asking your network for a new sim card.