topic NFC not working on a Z5. in Z Series

NFC not working on a Z5.

Urtsi — Wed, 21 Oct 2015 13:59:45 GMT

I bought a Z5 the other day and I haven't tried NFC until I got me a scr42 style cover for it. I noticed the smart window function doesn't work and realised that the phone doesn't display the NFC icon in the status bar. I've tried activating NFC from both the pull-down menu and the settings and in both the option lights up as if it were enabled, but the icon does not appear and the phone doesn't react to the tag on the cover. Is there something I'm missing or is this a known problem with an android version or the phone itself?

Re: NFC not working on a Z5.

Samuel1 — Wed, 21 Oct 2015 14:01:37 GMT

I suggest that you try to repair the phone software using PC Companion..

Re: NFC not working on a Z5.

ppiixx — Wed, 21 Oct 2015 14:39:06 GMT

NFC works fine on mine.

Have you tried settings/support/diag/testnfc ?

Do you have any other NFC tags you can try?

Re: NFC not working on a Z5.

Urtsi — Wed, 21 Oct 2015 15:04:52 GMT

Ok it seems that after software repair, the phone reacts to nfc tags, but I still can't get the icon to appear in the status bar. In the options there is a section to choose which statuses the status bar displays and nfc is not an option. Is this the way it's supposed to be? I remember seeing pictures of the phone with the nfc symbol visible in the status bar so I'm a little bit confused.

To put it short: Nfc works, but no icon in the status bar.

Re: NFC not working on a Z5.

Hampus — Wed, 21 Oct 2015 15:28:51 GMT

Hi,

As far as I know, the NFC icon is not shown in status field for the Z5. This can depend on the software and its customization.

Re: NFC not working on a Z5.

Urtsi — Wed, 21 Oct 2015 15:51:38 GMT

Alright, thanks for clearing that up.

Re: NFC not working on a Z5.

Chrisc1 — Tue, 27 Oct 2015 23:13:52 GMT

I have a slightly different perspective. If use the phone outside of the Sony Sc42 case the NFC and tags work well. But when the phone is in the Sc42 case the NFC will not read tags that are tapped on on the back(over the correct position on the phone)

Anyone any ideas why an official Sony case will not allow NFC to work?

Re: NFC not working on a Z5.

skycamefalling — Wed, 28 Oct 2015 07:27:37 GMT

Just to clarify: The screen must be on for NFC to work.

The NFC icon is enabled in some firmwares (I believe German for example) and disabled in others (e.g. Central Europe) but it should be working when activated nontheless.

Re: NFC not working on a Z5.

XperiaZ5fan — Sun, 08 Nov 2015 10:41:01 GMT

its probably because your cellphone is overheating alot. the NFC is located where the logo is present in the back so its right behind the mirowaved battery by the SUPER POWER CPU. i am sure your NFC is fried by now. probably all of ours is.

Re: NFC not working on a Z5.

DaFuggy — Fri, 04 Dec 2015 20:28:26 GMT

I just fixed this issue take the cover off.
Turn on nfc on the phone.
Touch the nfc from the cover ( inside under the window)
It connect.
Put on the case n close..
Nfc needs to stay on..

Re: NFC not working on a Z5.

kOikOikOi11 — Sun, 27 Dec 2015 11:25:20 GMT

Same scenario here, NFC of my Z5 is not working only i received this one last friday Christmas. NFC is on but i cant transfer any photos or videos from my Z1 to Z5.. Z1 NFC is working but Z5 is not.. can you help me. i remove the cover already but still nothing happened.

Re: NFC not working on a Z5.

Abhirama — Fri, 20 Oct 2017 09:19:08 GMT

i can't found the nfc test on setting/support/diag/test

Re: NFC not working on a Z5.

Udin42 — Tue, 24 Jul 2018 03:23:02 GMT

Same on me

@Abhirama wrote:
i can't found the nfc test on setting/support/diag/test

Re: NFC not working on a Z5.

Sportsman — Wed, 12 Sep 2018 05:49:05 GMT

Добрый день!
Я раньше не пользовался, а недавно поставил Google Pay и у меня проблемоа:
NFC не включается, галочка ставится на секунду (или несколько секунд) и пропадает. Через виджет включение тоже не работает.
~~В сервис-меню, тест NFC выдает: "The NFC device can not be used"....~~

Good afternoon!
I have not used it before, but recently I installed Google Pay and I have a problem:
NFC does not turn on, a tick is put for a second (or a few seconds) and disappears. The inclusion also does not work through the widget.
In the service menu, the NFC test reports: "The NFC device can not be used" ....

Re: NFC not working on a Z5 premium

Raja-2242 — Sat, 12 Jan 2019 19:23:01 GMT

Sir I on my NFC but it's not showing on display how I know it's working or not