topic Re: tethering error in Z Series

tethering error

Bhavin_Darji — Wed, 16 Sep 2015 19:17:25 GMT

When ever I am trying to turn on the hotspot it pop up error window

error while trying to activate WiFi hotspot tethering

michaeltd — Sat, 25 Apr 2015 22:02:36 GMT

Since installing lollipop I am not able to use the tethering function and have tried this on two separate Sony z ultra... Please help

Re: error while trying to activate WiFi hotspot tethering

_alexdon_ — Sat, 25 Apr 2015 22:57:55 GMT

See this:

/t5/Xperia-Z3-Z3-Dual/Tethering-hotspot-problem-with-Z3-after-Lollipop-update-23-1-A-0/td-p/955798/page/2

Computer cannot use the Hotspot / Tethering after Xperia ZU upgrade to Lollipop!!

HimHim — Thu, 02 Jul 2015 04:11:30 GMT

After the phone upgrade to Lollipop, it can still share the hotspot and computer can connect to the shared wifi.

But the computer is not able to access internet!

Re: Computer cannot use the Hotspot / Tethering after Xperia ZU upgrade to Lollipop!!

SophiaW — Thu, 02 Jul 2015 04:26:31 GMT

Hi HimHim, welcome to the community!

Have you downloaded your internet settings under Settings > More? If not please try this, if this does not help and you are sure you have mobile data turned on the Xperia, then I advise contacting your network provider and/or Sony Xperia Customer Care in your region. You can click the link in my signature for details.

Re: tethering error

Uliwooly — Wed, 16 Sep 2015 19:20:39 GMT

@Bhavin_Darji

Could you upload the picture to box or dropbox?

Re: tethering error

Bhavin_Darji — Wed, 16 Sep 2015 19:27:06 GMT

Is there any problem in viewing the image?

Re: tethering error

Uliwooly — Wed, 16 Sep 2015 19:27:51 GMT

@Bhavin_Darji

I can't see the picture until it gets approved by a moderator.

Re: tethering error

Bhavin_Darji — Wed, 16 Sep 2015 19:31:30 GMT

https://www.dropbox.com/s/meh2chfp7gnkgdo/Screenshot_2015-09-08-14-11-37.png?dl=0

Re: tethering error

Uliwooly — Wed, 16 Sep 2015 19:36:43 GMT

@Bhavin_Darji

Which Xperia do you have? do you have any antivirus or battery apps?

Re: tethering error

Bhavin_Darji — Wed, 16 Sep 2015 19:39:15 GMT

z ultra

antvirus avast moblie security

battery stamina mode always on(also tried in normal mode)

Re: tethering error

Uliwooly — Wed, 16 Sep 2015 19:52:42 GMT

@Bhavin_Darji

disable it or uninstall it > restart the phone > check again w/ stamina mode off

if that doesn't work then try on safe mode

Re: tethering error

Bhavin_Darji — Wed, 16 Sep 2015 20:00:44 GMT

I already did those steps but still it shows that message and I do not know that is there a safemode available in lollipop

Re: tethering error

Uliwooly — Wed, 16 Sep 2015 20:08:04 GMT

@Bhavin_Darji

There is

http://talk.sonymobile.com/t5/Software-Updates/Lollipop-New-Features/m-p/955490#U955490

Re: tethering error

Bhavin_Darji — Wed, 16 Sep 2015 20:32:21 GMT

Same error message shown in safe mode too...

BTW thank you for showing me to boot in to safe mode...

Re: tethering error

Uliwooly — Wed, 16 Sep 2015 20:34:25 GMT

@Bhavin_Darji

You might want to check with your carrier, based on your screenshot, you might have a network coverage problem

settings > about phone > signal > status, what do you see?

Re: tethering error

Bhavin_Darji — Thu, 17 Sep 2015 06:26:26 GMT

No, See in this screenshot, I took it after mobile data on.

Re: tethering error

Uliwooly — Thu, 17 Sep 2015 14:45:09 GMT

@Bhavin_Darji

settings > about phone > signal > status, what do you see?

Re: tethering error

Bhavin_Darji — Thu, 24 Sep 2015 10:10:20 GMT

I found solution.

That error windows pops up because there is no internet service available, though the sim card has proper signal strength and mobile data on but if the internet service is not enable then this error is showing while enabling the hotspot. So there is no issue with phone.

Re: tethering error

Uliwooly — Wed, 21 Oct 2015 02:03:58 GMT

@Bhavin_Darji

Glad to hear that you figured it out