topic Re: service reply after dailing in Z Series

service reply after dailing

khalid_qab — Tue, 11 Aug 2015 21:21:09 GMT

i have update my phone from lollipop 5.0.2 to 5.1.1

but after update when i make a call there is no service reply message like my balance

Re: service reply after dailing

Uliwooly — Tue, 11 Aug 2015 21:55:58 GMT

Check your carrier network regarding this

Re: service reply after dailing

khalid_qab — Tue, 11 Aug 2015 22:06:51 GMT

i was try another sim with another provider , still the same problem

Re: service reply after dailing

Thommo — Tue, 11 Aug 2015 23:18:48 GMT

What @uliwooly is saying is why would this be a Sony issue - Sony wouldn't give you a message about a balance because they wouldn't have access to this info and if they did then your network would be in breach of data protection so you need to contact your network regarding this

Re: service reply after dailing

Uliwooly — Tue, 11 Aug 2015 23:25:32 GMT

That's something your network has to send, contact them.

Re: service reply after dailing

rsas — Sun, 16 Aug 2015 04:08:00 GMT

This is also happening to me after upgrading to 5.1.1. When I send a Service Message (USSD code) to my mobile operator, for example *222# for a balance check the message keeps saying "sending USSD code" and the message is not sent.

Please don't say that this is an operator issue. If I put the same carrier SIM in another phone and the USSD code starts working and my balance is sent by the carrier.

Furthermore both SIMs in my Xperia Dual (which are from two different carriers) cannot service messages (USSD Code)

Sony please look into this urgently as this is a great inconveninence

Re: service reply after dailing

rsas01 — Mon, 17 Aug 2015 18:52:05 GMT

Same problem after upgrading to 5.1.1 here in Pakistan. A big issue as cannot find my account balance nor can I recharge my account.

Now I have to remove my SIM card put it in another device which is a great inconvenience.

Very disappointed that Sony is totally silent on this issue.

Re: service reply after dailing

_alexdon_ — Mon, 17 Aug 2015 20:55:58 GMT

This has been reported already,please do not create other threads:

/t5/Software-Updates/Can-not-use-USSD-codes/td-p/1019027