topic Bluetooth skips while playing music in Z Series

Bluetooth skips while playing music

moshcrew — Mon, 10 Aug 2015 19:56:40 GMT

When I'm playing music through poweramp or walkman to my pioneer car stereo the music skips and turns quiet for a second ever 20-30 seconds or so. No problem with other phones. I made a hard reset but still the same problem. What gives?

Re: Bluetooth skips while playing music

Uliwooly — Mon, 10 Aug 2015 19:58:12 GMT

@moshcrew

Do you experience the same with all music apps?

Re: Bluetooth skips while playing music

moshcrew — Mon, 10 Aug 2015 19:59:21 GMT

yes

Re: Bluetooth skips while playing music

moshcrew — Mon, 10 Aug 2015 20:01:05 GMT

Only over bluetooth though. I have tried to reconnect, disable stamina, hard reset and you name it.

Re: Bluetooth skips while playing music

Uliwooly — Mon, 10 Aug 2015 20:14:52 GMT

@moshcrew

It seems to be a lollipop issue, not just Sony but other Androids running lollipop

Re: Bluetooth skips while playing music

moshcrew — Mon, 10 Aug 2015 20:27:34 GMT

God damm it. Great job Google. What good is bluetooth without streaming?

Re: Bluetooth skips while playing music

Uliwooly — Mon, 10 Aug 2015 20:42:31 GMT

@moshcrew

I agree with you

Re: Bluetooth skips while playing music

SophiaW — Tue, 11 Aug 2015 01:46:09 GMT

Hi moshcrew,

If this happens while connecting via bluetooth, you can try clearing the data for SmartConnect to see if that helps at all. Just go to Settings > Apps > All > SmartConnect > tap Clear data.

Xperia Z3 bluetooth skipping after screen replacement

james6546 — Tue, 11 Aug 2015 08:49:30 GMT

Hi.

After having my Z3 for a week I managed to break the screen I got it replaced on phone insurance and since then bluetooth audio seems to skip. Is this a software thing or have they broken something when replacing the screen?

- It worked fine before the screen was replaced.

- I use spotify for music onto an SD card (different card to before, but same brand)

- Music is fine over headphones

- In my car there is one skip followed by a shorter skip, on my Sony BT speaker it is just a small skip

- range makes no difference

- it seems to be random, i.e. a skip every couple of mins for 20 mins, but then not againfor an hour

- It skips on my Mini stereo, the JVC one in my other car and on the portable Sony one (SRSBTX300)

- My phone got reset during being repaired so I'm wondering if something is different

- The music pauses during the skip, not carries on, like a CD skipping.

I have tried not using nuplayer in android, stopping a load of apps. The next step is to reset the device again.

Thanks

Re: Xperia Z3 bluetooth skipping after screen replacement

SophiaW — Tue, 11 Aug 2015 23:25:20 GMT

Hi james6546, welcome to the community!

Have you tried clearing the data for SmartConnect under Settings > Apps > All? If not please try this and then test again to see whether this has helped or not. If this doesn't help you can also clear the cache or data for the app you are using to play the music under Settings > Apps > All.

Keep us updated.

Re: Bluetooth skips while playing music

moshcrew — Tue, 18 Aug 2015 19:03:17 GMT

No, that doesn't help.

Re: Bluetooth skips while playing music

moshcrew — Tue, 18 Aug 2015 19:14:23 GMT

Not the kind of performance you'd expect from a 400€ phone from the inventors of Bluetooth... My friends 50€ samsung and my old htc works flawlessly.

Re: Bluetooth skips while playing music

Peter777 — Tue, 13 Oct 2015 19:09:57 GMT

I also have this audio skipping problem. It happens roughly every 5 minutes. Usually it's just a skip, but sometimes it is a click, which is very loud and I'm worried is going to blow my car speakers.

My Samsung galaxy ace 2 phone didn't have this issue. Does anyone have a fix?

Re: Bluetooth skips while playing music

Z5000 — Tue, 17 May 2016 06:55:17 GMT

Same issues, Z5 on Marshmallow 6.0. Tried everything. Used companion and tried software repair. Disabled throw. Bluetooth skipping makes this flagship unusable!

Re: Bluetooth skips while playing music

damodreads — Mon, 23 May 2016 00:55:35 GMT

I am also experiecing alot of skipping issues on my Z5 which I have owned for about 2 weeks now. I switched over from an iphone 6 which never had this issue.

It skips on my SRSX11, both of my SRSXB3s, my STRDN1060 and MDRAS600BT - All sony products which my iphone never had an issue with.

Re: Bluetooth skips while playing music

Maccab — Sat, 09 Feb 2019 17:13:19 GMT

My Sony m2 used to work flawlessly with my echo but now stuttering over bluetooth tried all suggestions above to no avail. Must be an upgrade issue ... Thinking of doing a system downgrade phone worked better then