topic Re: Camera button not working in Z Series

Camera button not working

iChaos — Thu, 06 Aug 2015 19:20:05 GMT

Hi, since today the quick button for camera is not working, Also the quick camera from screen cover (when opening phone) is not here anymore is there a way to fix?

Re: Camera button not working

Thommo — Thu, 06 Aug 2015 19:21:20 GMT

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: Camera button not working

Uliwooly — Thu, 06 Aug 2015 19:22:05 GMT

@xChaoscould you boot on safe mode and check again?

also, settings > apps > all > camera > clear data > restart the phone

How to boot on safe mode

How to boot on safe mode on lollipop

Re: Camera button not working

iChaos — Thu, 06 Aug 2015 19:42:04 GMT

I did as uli said clearee camera data working good now thanks

Re: Camera button not working

Uliwooly — Thu, 06 Aug 2015 19:44:04 GMT

@xChaos

Excellent