topic Re: Recent Apps Issue in Z Series

Recent Apps Issue

cobbler — Thu, 09 Jul 2015 11:11:04 GMT

I have a news app that appears only to update correctly when I remove the app from the recent apps list.

Is there a way to remove all cache for all apps on phone at once?

I've tried clearing cache data for the app but hasn't helped.

Re: Recent Apps Issue

Samuel1 — Thu, 09 Jul 2015 11:58:29 GMT

I'm sorry to hear that.

Open up Settings > Storage and tap "cached data" in the list to clear cache for all apps on the phone.

Re: Recent Apps Issue

cobbler — Thu, 09 Jul 2015 12:27:25 GMT

Thank you Samuel, I will try that.

Re: Recent Apps Issue

cobbler — Thu, 09 Jul 2015 12:44:13 GMT

That solution didn't help unfortunately.

It's a news application, and when I clear the app from recent apps then go back to the same news filter I see the most recent at the top, however if I hit the back button either on phone or app then go back to the same filter the top news story that I had as the most recent isn't showing at the top , unless I clear from recent apps go back and its there showing in most recent order.

What can be causing this? could it be bad memory?

Re: Recent Apps Issue

Samuel1 — Thu, 09 Jul 2015 12:45:19 GMT

Seems strange. Which app is this? Have you tried re-installing the app?

Re: Recent Apps Issue

cobbler — Thu, 09 Jul 2015 12:47:43 GMT

It's a local news app, and yes, I've tried installing again.

When I check out the site on web it shows in correct order all the time.

Re: Recent Apps Issue

cobbler — Thu, 09 Jul 2015 12:51:18 GMT

If you want to know the app I can let you know by PM?

Re: Recent Apps Issue

Samuel1 — Thu, 09 Jul 2015 12:58:39 GMT

Send me a PM and I can try it out and see if I get the same issues. To me it seems like there might be something wrong with the app.

Re: Recent Apps Issue

cobbler — Thu, 09 Jul 2015 12:58:44 GMT

If I use the home button on phone instead of back button then go back to app it opens where it left off by showing it as it should be.

Should I not be using the back button on phone?

Re: Recent Apps Issue

cobbler — Thu, 09 Jul 2015 13:04:11 GMT

Just sent a PM.

Re: Recent Apps Issue

Samuel1 — Thu, 09 Jul 2015 13:06:43 GMT

Well, it seems like it's designed to not use the back button. A bit odd I think but it seems like they intended it that way.

Re: Recent Apps Issue

cobbler — Thu, 09 Jul 2015 13:09:21 GMT

Could you replicate the issue or was it not possible to download it in your area?

Re: Recent Apps Issue

Samuel1 — Thu, 09 Jul 2015 13:15:46 GMT

Unfortunately it wasn't available for me so I can't try it out, but it sounds like a design flaw to me.

Re: Recent Apps Issue

cobbler — Thu, 09 Jul 2015 13:20:54 GMT

I tried on another phone and it does the same, so I agree, it's a badly developed application.

Re: Recent Apps Issue

Samuel1 — Thu, 09 Jul 2015 13:50:11 GMT

Good to know. Send them the feedback and they can hopefully change it, as I think other people might be annoyed by this as well.

Re: Recent Apps Issue

cobbler — Thu, 09 Jul 2015 14:33:21 GMT

Will do and thanks.