topic Priority mode no message sound from star contact in Z Series

Priority mode no message sound from star contact

Jiřík — Sun, 13 Sep 2015 21:50:35 GMT

Hi, I've Sony Xperia Z1 Compact with updated OS of course and i found this bug (and I already deleted cache and didn't find another help):

I turn ON "priority mode"

and i have also turned ON everything like "notification", "calls", "messages" just from contacts with "star"

and here's the problem: all calls from these contacts ring OK, but when i get a message, there's NO sound at all...and it should be, right?

Anyone found this bug too? Or it's just me?

Thanks for any help

Re: Priority mode no message sound from star contact

Uliwooly — Mon, 14 Sep 2015 01:36:16 GMT

Which messaging app are you using?

Re: Priority mode no message sound from star contact

Jiřík — Mon, 14 Sep 2015 04:17:54 GMT

The standard / preinstalled one, i don't have many apps yet.

Re: Priority mode no message sound from star contact

Rickard — Mon, 14 Sep 2015 07:12:41 GMT

Sorry to hear that you have issues with notifications.

We are aware of this issue and the information i have is that it will be fixed in an upcoming software update.

What you can try is to switch to Hangouts for SMS instead from Hangouts -> Settings -> SMS. This should help.

Re: Priority mode no message sound from star contact

Jiřík — Mon, 14 Sep 2015 12:54:39 GMT

Thanks, I don't mind to wait for next update. SMSs aren't for urgent situation and I dont have to use priority mode so often. Thank you so much for info, now I know where's the problem and my device is OK.