topic Re: Bluetooth and Sony Throw in Z Series

Bluetooth and Sony Throw

kisala — Wed, 28 Oct 2015 22:58:55 GMT

Hi,

is there a way to completely remove or disable the Sony Throw? The reason im asking this is because when i connect my bluetooth headphones, Jaybird X2, Throw is started and it is trying to connect my device, and it prevents me from using them without first closing the Throw notification. Im not sure if Throw is the reason, but Z5 Compact cannot remember my headphones trusted device state either - it will ask it each time i connect them..

The Throw is disabled from the Settings > Device connections > Throw.

The perfect solution would be way to uninstall it...and the other Sony bloatware too.

Cheers

-kimmo

Re: Bluetooth and Sony Throw

Uliwooly — Wed, 28 Oct 2015 23:03:12 GMT

@kisala

Things to try

settings > apps > all > smartconnect > clear data > restart the phone

and also check > settings > xperia connectivity > throw settings > turn it off

Settings > apps > all >

Re: Bluetooth and Sony Throw

kisala — Thu, 29 Oct 2015 19:48:15 GMT

Thanks for the reply uliwooly, unfortunately it didn't help. I even disabled Smart Connect, but not luck.

I also noticed that Smart Connect contains event for Jaybird X2 with a function 'Throw', but i cannot delete/change it.

Still searching...

-kimmo

Re: Bluetooth and Sony Throw

Uliwooly — Thu, 29 Oct 2015 21:38:46 GMT

@kisala

Settings > apps > all > smartconnect > clear data

Re: Bluetooth and Sony Throw

kisala — Fri, 30 Oct 2015 06:25:29 GMT

Nope, doesn't help. I reseted the phone and it seems to work now better. Too early to say tho.

I will update after few days of use.

Cheers

-K

Re: Bluetooth and Sony Throw

kisala — Fri, 30 Oct 2015 12:10:39 GMT

Resetting phone did not help: Throw is blocking access to Bluetooth even when Smart Connect is disabled, or its data has been cleared. Not sure if this is the problem, but whenever (after first clearing Smart Connect's data) i connect my headphones into phone, someone (Throw?) will add Jaybird X2 into Smart Connect, with Throw as function.

It would be nice if someone from Sony would comment this somehow.

Cheers

-k

Re: Bluetooth and Sony Throw

MassimoF — Tue, 17 Nov 2015 23:30:25 GMT

I think i have the same problems with Throw.

We need a way to disable it..

Re: Bluetooth and Sony Throw

prg916 — Thu, 12 May 2016 19:13:52 GMT

Just adding another voice here. I am generally very happy with the z5c BUT.... throw/playanywhere interrupting the bluetooth connection randomly is driving me nuts. Close to dumping this phone and trying another. Have tried all the advice in this forum for disabling throw/playanywhere, but they always come back on their own. Cannot reliably hold a bluetooth connection. PLEASE, Sony, offer an update which includes a way for the user to disable these functions more reliably.

Re: Bluetooth and Sony Throw

totoroo — Fri, 13 May 2016 02:43:00 GMT

adb shell pm hide com.sonymobile.playanywhere

Re: Bluetooth and Sony Throw

prg916 — Fri, 13 May 2016 09:45:34 GMT

Thanks for the suggestion. After reviewing the instructions on various forum posts, I tried using adb too, but was denied permission. Did not root phone - above my comfort level with tech. Forums suggested root was not necessary. Do you know a way around this?

Re: Bluetooth and Sony Throw

totoroo — Fri, 13 May 2016 09:52:15 GMT

If you're using linux try to sudo your adb command. In windows, you might try to open your command shell with elevated permissions, not sure how to do that. Root is not required for this command.

Edit: permission errors might also be due to not having configured your device to accept adb connections. So, make sure USB debugging is enabled under developer tools section of the settings, set USB to mtp/mass storage and then as you connect to your pc via the USB cable the phone should ask for your permission.

If you ever want to reenable throw you run same command replacing hide by unhide.

Re: Bluetooth and Sony Throw

TQ1967 — Sun, 15 May 2016 09:50:35 GMT

Sounds a lot like the trouble I have playing Spotify from BT on my home stereo, will have to have a look what Throw is doing on my phone when this happens.

Re: Bluetooth and Sony Throw

TQ1967 — Sun, 15 May 2016 15:07:34 GMT

Just checked it out, and Throw is involved when I have my problems with Spotify when using BT. Thought I had managed to turn it of, but it just keeps coming back.

Re: Bluetooth and Sony Throw

prg916 — Tue, 17 May 2016 13:32:03 GMT

***Please read and try the posts by TOTOROO first. Note that the method below will PERMANENTLY remove throw from your device***

Dear all, THANKS for the helpful responses - got me on the right track. The problem is now solved with the combo (possibly) of uninstalling playanywhere AND running xperia software repair. I don't know whether software repair alone would have worked, so I'm summarizing both actions below. ADB hide and ADB uninstall did NOT solve the problem on their own.

Summary of my two-step solution:

(1) I UNINSTALLED PLAYAYWHERE USING ADB – SEE STEPS BELOW – “BLOCK” IS NOT AN OPTION IN ADB (I AM RUNNING ANDROID 6) – YOU CAN SEE THE LIST OF CHOICES BELOW. THIS SUCCESSFULLY UNINSTALLED PLAYANYWHERE BUT DID NOT SOLVE THE THROW PROBLEM.

(2) RECEIVED A REPLY FROM SONY TO MY HELP QUERY. THEY SUGGESTED USING XPERIA COMPANION TO PERFORM A SOFTWARE REPAIR. AFTER COMPLETION OF THE SOFTWARE REPAIR, “THROW” IS COMPLETELY GONE, AND BLUETOOTH HAS RUN FOR SEVERAL HOURS WITHOUT A HITCH.

===WARNING: SOFTWARE REPAIR WILL FACTORY RESET YOUR PHONE – YOU WILL NEED TO RESTORE/RE-INSTALL ALL APPS.

========================================================

STEPS IN DETAIL (AFTER INSTALLING ADB ON WINDOWS LAPTOP, ENABLING DEVELOPER MODE and USB DEBUGGING ON PHONE, CONNECTING PHONE TO LAPTOP, ENABLING MTP):

(1) Disabled bluestacks (TO HAVE ONLY ONE ATTACHED DEVICE FOR ADB)

(2) CONFIRMED ONLY ONE DEVICE FOR ADB

C:\Users\pcuser\AppData\Local\Android\sdk\platform-tools>adb devices

List of devices attached

C*****3G3G device

(3) ATTEMPTED TO BLOCK PLAYANYWHERE AS SOME HAD RECOMMENDED.. ERROR RESULT INCLUDED LIST OF POSSIBLE “PM” COMMANDS (note: had tried “hide” on a previous round, with no success).

C:\Users\pcuser\AppData\Local\Android\sdk\platform-tools>adb shell

shell@E5803:/ $ pm block com.sonymobile.playanywhere

Error: unknown command 'block'

usage: pm list packages [-f] [-d] [-e] [-s] [-3] [-i] [-u] [--user USER_ID] [FIL

TER]

pm list permission-groups

pm list permissions [-g] [-f] [-d] [-u] [GROUP]

pm list instrumentation [-f] [TARGET-PACKAGE]

pm list features

pm list libraries

pm list users

pm path PACKAGE

pm dump PACKAGE

pm install [-lrtsfd] [-i PACKAGE] [--user USER_ID] [PATH]

pm install-create [-lrtsfdp] [-i PACKAGE] [-S BYTES]

[--install-location 0/1/2]

[--force-uuid internal|UUID]

pm install-write [-S BYTES] SESSION_ID SPLIT_NAME [PATH]

pm install-commit SESSION_ID

pm install-abandon SESSION_ID

pm uninstall [-k] [--user USER_ID] PACKAGE

pm set-installer PACKAGE INSTALLER

pm move-package PACKAGE [internal|UUID]

pm move-primary-storage [internal|UUID]

pm clear [--user USER_ID] PACKAGE

pm enable [--user USER_ID] PACKAGE_OR_COMPONENT

pm disable [--user USER_ID] PACKAGE_OR_COMPONENT

pm disable-user [--user USER_ID] PACKAGE_OR_COMPONENT

pm disable-until-used [--user USER_ID] PACKAGE_OR_COMPONENT

pm hide [--user USER_ID] PACKAGE_OR_COMPONENT

pm unhide [--user USER_ID] PACKAGE_OR_COMPONENT

pm grant [--user USER_ID] PACKAGE PERMISSION

pm revoke [--user USER_ID] PACKAGE PERMISSION

pm reset-permissions

pm set-app-link [--user USER_ID] PACKAGE {always|ask|never|undefined}

pm get-app-link [--user USER_ID] PACKAGE

pm set-install-location [0/auto] [1/internal] [2/external]

pm get-install-location

pm set-permission-enforced PERMISSION [true|false]

pm trim-caches DESIRED_FREE_SPACE [internal|UUID]

pm create-user [--profileOf USER_ID] [--managed] USER_NAME

pm remove-user USER_ID

pm get-max-users

(4) CHECKED USER_ID FOR ADB COMMANDS

127|shell@E5803:/ $ dumpsys user

Users:

UserInfo{0:141*****480:13} serialNo=0

Created: <unknown>

Last logged in: +3d23h54m16s747ms ago

(5) SENT UNINSTALL COMMAND WITH ADB

1|shell@E5803:/ $ pm uninstall --user 0 com.sonymobile.playanywhere

Success

(6) SHUT DOWN AND RESTARTED PHONE. NONETHELESS, ALTHOUGH ADB REPORTED SUCCESS FOR THE UNINSTALL, IT HAD NO IMPACT ON “THROW” AND THE FREQUENT DISCONNECT/RECONNECT OF BLUETOOTH.

(7) NEXT DAY, RECEIVED A SUPPORT MESSAGE FROM SONY:

In this case we recommend you to perform a software repair to avoid any memory blocks or glitches on your Sony Xperia device.

Note! Make sure you back up all data before performing a software repair.

To perform a software repair using a Windows® computer

Please click on this link and download: http://support.sonymobile.com/us/xperiaz5compact/tools/xperia-companion/

Keep your phone disconnected from the computer:
Open Xperia Companion.
Click on Software Repair.
You will see a warning letting you know that:

Your phone must have at least 80% of charge.

click on next.

On the next screen the program will ask you to make sure you know your Google credentials. This is critical as you may not be able to access the phone after the update if you do not have the correct google username and password.
Click on the check mark that says "Yes, I know my Google account details." and then hit next.
Next you will see a warning letting you know that all the content in the phone will be erased. The content in the SD card is kept. If you agree then click on the check mark and hit Next.
in the next screen you will see that the software will start downloading the necessary files to your computer.

Once done you will be given the steps on how to connect the phone to the computer:

a) Disconnect the USB cable from your Pc and from your phone.
b) Turn off your phone and wait 5 seconds. (Power fully off)
c) Connect the USB cable to your computer.
d) Press and hold the volume down key on your phone while connecting the USB cable.
e) Do not let go of the volume down key until the application proceeds with the next step. (no more than 30 seconds)
In the next screen the program will say: "Your Xperia is now ready to be repaired. Press Next to Continue". go ahead and press next.
In the next screen you will see a progress bar that lets you know how far the process is.
Once it's done you will see the final screen where it tells you to "Disconnect your Device" and to turn it on.

Note that the first start-up after a software repair may take longer than usual. (ABOUT 5 MINUTES!)

(8) THIS SEEMS TO HAVE SOLVED THE PROBLEM. THROW IS GONE, AS ARE THE PROBLEMS WITH BLUETOOTH DISCONNECT/RECONNECT.

Re: Bluetooth and Sony Throw

totoroo — Tue, 17 May 2016 13:44:15 GMT

I appreciate the post but there are a few misconceptions about your post. So let's clarify them while at it.

the

pm uninstall package command

will completely uninstall the argument package, no way to go back but reinstall the os.

the pm hide package command

will disable (no root needed) the argument package and you can later on use the complementary pm unhide command to re-enable you package.

Make sure to understand the differences.

Also, have a question, why do you think your pm hide "throw package" didn't work the first time? I assure you, that command completely removed all throw components on my device.

Re: Bluetooth and Sony Throw

prg916 — Tue, 17 May 2016 13:51:27 GMT

Appreciate the clarifications!

I understand throw is gone forever with this approach.

I'm sorry, I don't know why "hide" didn't work for me. It was one of many failed attempts the previous day - can't remember the failure message. I was not systematic enough with this - trying to fix phone in between getting on with the rest of my life.

I will advise readers to try your solutions carefully before trying mine.

Re: Bluetooth and Sony Throw

totoroo — Tue, 17 May 2016 18:34:10 GMT

@prg916 wrote:
Appreciate the clarifications!
I understand throw is gone forever with this approach.
I'm sorry, I don't know why "hide" didn't work for me. It was one of many failed attempts the previous day - can't remember the failure message. I was not systematic enough with this - trying to fix phone in between getting on with the rest of my life.
I will advise readers to try your solutions carefully before trying mine.

Don't have to be 'sorry'. We're here to help eachother and that's what you did. I appreciate your post and frankly I did learn something new from it.

Re: Bluetooth and Sony Throw

ovestoerholt — Wed, 07 Sep 2016 10:21:13 GMT

I can confirm that this command disabled Throw on my Xperia Z2.

Bluetooth connectivity was way better after!

Re: Bluetooth and Sony Throw

Peterc4365 — Thu, 15 Jun 2017 19:13:34 GMT

I need to delete throw, can it be done, 99% of your Sony upgrades I don't want. Can I delete those too. My phone is so busy update Sony stuff I wonder who owns it.

Re: Bluetooth and Sony Throw

Gyby — Sun, 17 Sep 2017 07:45:02 GMT

Can someon help me? I Just cant get Throw off. I try'd much But it all Just doesnt work. Iam scared That my Phone is deas i really dont like it and i Dont know what i need to do. I searched on YouTube But i didnt find Anything Can you guys help me?.😭😭😭😭