topic Re: The password doesn't appear in Z Series

The password doesn't appear

Nesho1997 — Wed, 05 Aug 2015 20:59:19 GMT

Hi
After the update android 5.1.1 lollipop

My password doesn't appear when I write it 😶

Does anybody knows the solution?

Thank you

Re: The password doesn't appear

Uliwooly — Wed, 05 Aug 2015 21:03:43 GMT

@Nesho1997

Could you elaborate, which password?

Re: The password doesn't appear

Nesho1997 — Wed, 05 Aug 2015 23:27:30 GMT

It's to unlock the phone

Re: The password doesn't appear

Uliwooly — Wed, 05 Aug 2015 23:31:52 GMT

@Nesho1997

Are you using a third party launcher or lockscreen app?

Re: The password doesn't appear

Nesho1997 — Wed, 05 Aug 2015 23:33:51 GMT

No I don't

Re: The password doesn't appear

Uliwooly — Wed, 05 Aug 2015 23:43:31 GMT

@Nesho1997

Remove the password > restart the phone > add it again.

Re: The password doesn't appear

Nesho1997 — Wed, 05 Aug 2015 23:53:50 GMT

The same problem still exists
The letters doesn't appear when o write them to unlock the phone :((((( <///3

Re: The password doesn't appear

Nesho1997 — Wed, 05 Aug 2015 23:54:07 GMT

I *

Re: The password doesn't appear

Phy — Wed, 05 Aug 2015 23:55:27 GMT

Try booting on safe mode and check again.

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: The password doesn't appear

Uliwooly — Wed, 05 Aug 2015 23:58:13 GMT

@alexdon

could you test this?

Re: The password doesn't appear

Nesho1997 — Thu, 06 Aug 2015 00:01:00 GMT

How should I do it?

Re: The password doesn't appear

Uliwooly — Thu, 06 Aug 2015 00:02:41 GMT

@Nesho1997

Check @Phy's link or check this out

http://talk.sonymobile.com/t5/Software-Updates/Lollipop-New-Features/m-p/955490#U955490

Re: The password doesn't appear

Nesho1997 — Thu, 06 Aug 2015 00:08:43 GMT

All the apps despaired 😱😱😱😱😱

Re: The password doesn't appear

Nesho1997 — Thu, 06 Aug 2015 00:09:05 GMT

What the **bleep** happened!!!!!!!

Re: The password doesn't appear

Uliwooly — Thu, 06 Aug 2015 00:10:51 GMT

@Nesho1997

The apps are still there, but you can't access them if you are on safe mode, once you boot on normal mode they apps will be available, are you able to see the password while on safe mode?

Re: The password doesn't appear

Nesho1997 — Thu, 06 Aug 2015 00:16:09 GMT

Oh thank you 💔 I really get shocked I've never played the safe mood before 💔
And yeah the password appears when I'm on safe mood but I restarted the phone and the password doesn't appear again 💔

Re: The password doesn't appear

Uliwooly — Thu, 06 Aug 2015 00:18:23 GMT

@Nesho1997

Then it's an app creating this issue, not a preloaded app but an app that you've downloaded, which one? hard to tell.

Re: The password doesn't appear

Nesho1997 — Thu, 06 Aug 2015 00:20:15 GMT

You've gotta be kidding me 💔 how supposed to I know what app is creating the issue 😭😭😭😭😭😭

Re: The password doesn't appear

Uliwooly — Thu, 06 Aug 2015 00:30:31 GMT

@Nesho1997

Trial an error, check for notification apps, antivirus, etc.