topic Re: Sweep panorama stops in Z Series

Sweep panorama stops

mrOrganic — Thu, 02 Jul 2015 05:27:29 GMT

When I press the sweep panorama in camera settings the camera app stops. Every time. I haven't been able to open this setting even once.

Re: Sweep panorama stops

Phy — Thu, 02 Jul 2015 05:29:48 GMT

Try Clearing the camera app data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the camera app.
5. Tap Force stop > Clear data.
6. Restart the phone

Re: Sweep panorama stops

mrOrganic — Thu, 02 Jul 2015 05:49:28 GMT

No, sorry, it doesn't work. Same problem.

Re: Sweep panorama stops

Jake-SonyXperia — Thu, 02 Jul 2015 05:56:56 GMT

Hi mrOrganic,

Welcome to the community,

Can you please try booting in to Safemode, once you have try using the camera and let us know the result.

Safemode instructions

Re: Sweep panorama stops

Uliwooly — Thu, 02 Jul 2015 06:07:36 GMT

@mrOrganic

You could repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Sweep panorama stops

mrOrganic — Thu, 02 Jul 2015 06:37:04 GMT

Booting inte safemood doesn't solve the problem.

Re: Sweep panorama stops

Uliwooly — Thu, 02 Jul 2015 06:42:05 GMT

@mrOrganic

Then repair the phone with PCC.

Re: Sweep panorama stops

mrOrganic — Thu, 02 Jul 2015 07:57:07 GMT

Ok, I'll try that.

Re: Sweep panorama stops

Uliwooly — Fri, 03 Jul 2015 15:54:30 GMT

@mrOrganic

Did it worked?

Re: Sweep panorama stops

mrOrganic — Fri, 03 Jul 2015 15:58:17 GMT

I did not need to run the repair. When I started the pic and connected the phone it wanted to update it. After the update it worked fine. Thanks for your help!

Re: Sweep panorama stops

Uliwooly — Fri, 03 Jul 2015 16:30:00 GMT

@mrOrganic

Glad to hear that