topic Re: Screen mirroring doesn't work after Lollipop upgrade in Z Series

Screen mirroring doesn't work after Lollipop upgrade

mapulvirenti — Tue, 14 Apr 2015 07:33:23 GMT

With Android 4.4.4 my xperia Z2 screen mirroring was successfull with Samsung Smart TV.

Now after Lollipop upgrade when I try screen mirroring I obtain an error message "Mirroring error. The output device doesn't support HDCP...."

Re: Screen mirroring doesn't work after Lollipop upgrade

Rickard — Wed, 15 Apr 2015 09:50:09 GMT

Sorry to hear that you have issues with screen mirroring.

Have you also tried updating the firmware in your TV?

Have you done any modifications to your phone like unlocking its bootloader?

Re: Screen mirroring doesn't work after Lollipop upgrade

mapulvirenti — Wed, 15 Apr 2015 12:59:26 GMT

My TV is Samsung 46F6500 and has the last available firmware update.

My smartphone has the official sony software and is not rooted.

Less than a month ago I tried successfully the feature with Android 4.4.4.

Now the connecton takes place but after 1-2 seconds is broken.

Thank you

Re: Screen mirroring doesn't work after Lollipop upgrade

Rickard — Thu, 16 Apr 2015 07:47:21 GMT

I managed to get hold of a Samsung TV with Smart TV (UE65H6475) yesterday to test this but it works fine so i'm afraid something must have happened with your phone or your TV needs an update to work with Lollipop. Have you also checked with Samsung that your model is Miracast certified and that it should work with Lollipop?

To see if something may have happend with your phone when it was updated you may also want to try it with another device and also perform a repair of the phones software using PC Companion.

Re: Screen mirroring doesn't work after Lollipop upgrade

mapulvirenti — Fri, 17 Apr 2015 08:22:31 GMT

Yesterday I found a new software upgrade for my TV. I passed from 2102 to 2105 version.

Now it works fine. Thanks for suggestions.

Re: Screen mirroring doesn't work after Lollipop upgrade

Rickard — Fri, 17 Apr 2015 09:42:46 GMT

Glad to hear that

Re: Screen mirroring doesn't work after Lollipop upgrade

Eng01284 — Mon, 20 Jul 2015 01:59:05 GMT

Hi support,
I have a z3 running lollipop. Same issue with screen mirroring on my toshiba Android tv 55l5450ve. The latest version is 4.4.2 and there's no more updates from toshiba.
Before the update, it worked fine. After the update, screen mirroring for video works. The sound would sound abit hollow but after about 2 mins, it cuts out. Stopping the video from the phone and waiting abt 1-2 mins helps. But it should not be the way you watch a screen mirror. Is there something Sony can help with?

Re: Screen mirroring doesn't work after Lollipop upgrade

Rob73 — Mon, 24 Aug 2015 04:39:31 GMT

I have z1 and using Microsoft microcast. Screen mirroring works fine with note 3 and Nokia 635 but the z it doesn't connect

Re: Screen mirroring doesn't work after Lollipop upgrade

Rickard — Mon, 24 Aug 2015 06:50:19 GMT

@Eng01284

I've been trying to find information about the TV you have but i'm afraid i've had no success. It seems it's not even listed on toshiba.com except for a few forum posts made by you.

I would recommend that you contact Toshiba in your country/region to see if they have any update for your TV model.

@Rob73

Our developers have investigated this and found that the issue is that Microsoft Wireless Display Adapter is not fully compliant with the specification for HDCP 2.2. They have however made a workaround for this so that it will work anyway which will be included in the next software maintenance release for the phone.

Re: Screen mirroring doesn't work after Lollipop upgrade

abhityagi85 — Wed, 30 Dec 2015 16:05:56 GMT

HI Rickard,

I am too facing this issue with my TV LG 32LB5820. I have installed latest firmwire 2 days back on TV.

Can you help?

Re: Screen mirroring doesn't work after Lollipop upgrade

Rickard — Mon, 04 Jan 2016 13:09:52 GMT

@abhityagi85

Sorry to hear that.

I see that you have also been in contact with your Local support regarding this. Checking the conversation you had with them it looks like you may have unlocked the bootloader in your Xperia M2? If you have unlock the bootloader, this deletes the DRM-keys in the phone which will stop HDCP from working i'm afraid.

Re: Screen mirroring doesn't work after Lollipop upgrade

abhityagi85 — Mon, 04 Jan 2016 15:05:21 GMT

I am not sure whether my effort for unlocking bootloader succeeded or not. However, My bootloader is locked as ServiceInfo->Configuration says "BootLoader Unlock Allowed: YES". So as of now bootloader is locked.

Further, You quoted DRM related stuff. So in that case, Isnt the applications responsible for playing DRM protected content? What do my phone's screen have to do with DRM? I just want to mirror whatever is playing from phone to TV? Quoting DRM sounds funny to me as far as 'Screen Mirroring' is concerned.

Re: Screen mirroring doesn't work after Lollipop upgrade

Rickard — Tue, 05 Jan 2016 08:21:18 GMT

Based on the message you got from PC Companion when you tried to update the phone, i believe you were successful in unlocking the bootloader. PC Companion detected that your bootloader was unlocked when you tried to update the phone.

You may perhaps be able to see if your phones DRM security keys are intact if you dial *#*#7378423#*#* and select Service tests -> Security. Some features in the phone needs these keys to work. They are not just for playing DRM-protected files.

Re: Screen mirroring doesn't work after Lollipop upgrade

ka81_ua — Wed, 19 Oct 2016 15:47:19 GMT

Hello.

Could you help me please.

Sony Xperia Z5 Compact

Android 5.1.1

TV - Samsung UEJ5550 with Screen Mirroring

I can't dublicate screen to tv. On tv it says connecting and in a few seconds 'closing connection', ans on phone it says something about unavailable HDCP...

Re: Screen mirroring doesn't work after Lollipop upgrade

Wakeybob — Tue, 19 Dec 2017 19:04:20 GMT

I just get a white screen on the TV. I can hear sound though through?