topic Re: xperia Z3 bootloop after update in Z Series

xperia Z3 bootloop after update

utsavshah — Sat, 02 May 2015 19:41:00 GMT

I recently tried to update my Xperia z3 and it's stuck in bootloop.

Pc comapnion is not letting me update again because it wants me to turn on the phone which I can't.

How do I resolve this?

Re: xperia Z3 bootloop after update

_alexdon_ — Sat, 02 May 2015 19:46:20 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: xperia Z3 bootloop after update

utsavshah — Sat, 02 May 2015 19:56:11 GMT

Thanks for the prompt reply.

I appreciate it.

Re: xperia Z3 bootloop after update

_alexdon_ — Sat, 02 May 2015 20:00:55 GMT

So you tried and it worked?

Re: xperia Z3 bootloop after update

Phreex — Mon, 04 May 2015 08:05:58 GMT

I had same issue few days after second lollipop update. (23.1.A.0.726)

Phone working after repair via PC Companion (full reset). But now sometimes stops working - approx every 3-4 days and I must it shutdown with pressing both "power" and "volume up" button.

Re: xperia Z3 bootloop after update

Uliwooly — Wed, 06 May 2015 17:37:16 GMT

@Phreex

Repair your phone with PCC and check again.

my xperia z3 not working after today update!!!

Ibrahim89 — Sat, 01 Aug 2015 01:00:34 GMT

I tried to update it with my pc and it's turned of and didn't work again!!

Re: my xperia z3 not working after today update!!!

Uliwooly — Sat, 01 Aug 2015 01:28:00 GMT

Connect your phone to a wall charger, press and hold power and volume up for 10 seconds, let it charge for two to three hours, then repair it with PCC

Re: xperia Z3 bootloop after update

ugank — Sun, 27 Sep 2015 17:58:04 GMT

i clicked support zone -update my phone -but it does not show repair tab.. what should i do?