topic Re: back camera glass confused in Z Series

back camera glass confused

geri — Sat, 28 Feb 2015 13:26:03 GMT

i have start to see same blur dots from back camera glass but it doesn't not effect on photos
Seems like glass has started to destroyed by it self
Question is
Is possible to change it?

Re: back camera glass confused

Thommo — Sat, 28 Feb 2015 13:39:41 GMT

You would need to either return your device to the place of purchase or contact Xperia care to ask this question or have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

Re: back camera glass confused

geri — Sat, 28 Feb 2015 15:18:53 GMT

I can't go to place of purchase i leave on another country now

Re: back camera glass confused

Jake-SonyXperia — Mon, 02 Mar 2015 05:21:41 GMT

Hi geri,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

This is very unfortunate, I can only suggest that you contact Sony Mobile from within the country you are currently located, they may be able to advise of a location that may be able to repair the device.

Use the link in my signature to find these contact details.

Re: back camera glass confused

Curnow1 — Mon, 02 Mar 2015 12:13:49 GMT

Happened on my z3, alright put some toothpaste on some towel and brush the lens for 10-15 mins. Then rinse it under tap and should be gone. If not keep doing it untill it goes away

Re: back camera glass confused

geri — Mon, 02 Mar 2015 12:25:00 GMT

Thanks man I have Google this issue and seems camera lens are easy to scratch anyway I have try this trick 1st time didn't solve but fixed on 2nd time

Re: back camera glass confused

Raja31 — Wed, 12 Jul 2017 17:30:56 GMT

My back camera was destroyed.So please confirm is this possible to repair.

Re: back camera glass confused

geri — Tue, 12 Dec 2017 13:24:54 GMT

you can replace your back panel easly go to a service shop