topic Re: Smart Connect bug in Z Series

Smart Connect bug

SocialBen — Mon, 25 May 2015 10:53:56 GMT

I have smart connect set to launch Spotify and pause Walkman when headphones are plugged in. It is also set to pause when headphones are pulled out. Since the update released last week (v. 23.1.A.1.28) smart connect plays Walkman when headphones are plugged in regardless of the settings. Can this be looked in to Sony?

Re: Smart Connect bug

Qatrium — Mon, 25 May 2015 11:09:41 GMT

1- Revise your Smart Connect settings, don't forget that Walkman is now called Music, may be you need to re-select it again.

2- Clear cache of Smart Connect app:

- Go to Settings -> Apps -> Smart Connect -> Force stop, Unistall updates, Clear data.
- Go to your Play Store and update Smart Connect again.

Re: Smart Connect bug

SocialBen — Mon, 25 May 2015 11:19:13 GMT

Thanks for the advice that worked! The only bug now is the music app starts playing for a couple of seconds and then stops again which it didn't do before the update But other than that works well.

Re: Smart Connect bug

Qatrium — Mon, 25 May 2015 11:24:55 GMT

No problem. Why do you add "Pause Music" to your Smart Connect settings anyway? Just keep the settings to start Spotify and delete the part of pausing Music.

Re: Smart Connect bug

SocialBen — Mon, 25 May 2015 11:30:58 GMT

If you don't add pause music it starts to play from the music app automatically. I have no idea why it's always done that even though there is no command to start playing music in there at all.

Re: Smart Connect bug

Qatrium — Mon, 25 May 2015 11:32:45 GMT

May be it was fixed after upgrading to Music app, just try it and check if it works now.

Re: Smart Connect bug

SocialBen — Mon, 25 May 2015 11:40:31 GMT

Just gave it another go. Even with play music deleted and launch Spotify when headphones plugged the only commands it still plays from the music app. Had to put the pause music command back in. Its got to be built in to the apps code to start the music when headphones are plugged in regardless of what other commands are selected.

Re: Smart Connect bug

Qatrium — Mon, 25 May 2015 11:43:08 GMT

I suggest that you report this issue to Sony directly, may be the incluse it in a future update or fix:

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: Smart Connect bug

SocialBen — Mon, 25 May 2015 12:48:06 GMT

Ok I'll get in touch with them. Thanks again for your help

Re: Smart Connect bug

Qatrium — Tue, 26 May 2015 05:01:32 GMT

Cheers, glad I could help.

Re: Smart Connect bug

00danno — Wed, 08 Jul 2015 19:48:57 GMT

legend, cheers bro.

Re: Smart Connect bug Turkish Language

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Re: Smart Connect bug

BungBucky — Thu, 06 Apr 2017 10:39:27 GMT

Hi,

i red somewhere this is problem from smart connect bug, i've tried the solution by clear cache, force stop.. and re-install again and it worked.. and then again this problem come up, my xperia z speaker suddenly off, i can't even hear music and sound "click" from sony default sound, and also my speaker phone off.. i tried the trocks but didn't work

please help