topic Re: Xperia X suddenly died in Z Series

Xperia X suddenly died

diegoamv90 — Fri, 22 May 2015 13:43:10 GMT

Hi,

Yesterday I was charging my phone as always in the morning and my alarm sound. I unplegged my phone to turn the alarm off and it suddenly died. The phone went completely black. I tried tu turn it on but nothing. Then tried to press the ON button and Volume Up and nothing. When I plug the charger no light turns on. It's dead.

Any suggestions please??? I was going to change the phone to a new one, I just want to recover the information inside my C6602 before I lose it. Please help!!!!! Anything!

Re: Xperia X suddenly died

Thommo — Fri, 22 May 2015 13:54:45 GMT

Sorry to ne the bearer of bad news but if your phone is dead then recovering files is impossible

Re: Xperia X suddenly died

diegoamv90 — Fri, 22 May 2015 16:04:40 GMT

Are you completely sure???? Please anybody with another solution!!!

Re: Xperia X suddenly died

Uliwooly — Fri, 22 May 2015 16:15:30 GMT

@diegoamv1990

@Thommo is correct, there's no other way around it.

Re: Xperia X suddenly died

diegoamv90 — Fri, 22 May 2015 17:42:43 GMT

How can you be sure? It's there an explanation for this? If I change the battery or something?

Re: Xperia Z suddenly died

Uliwooly — Fri, 22 May 2015 17:47:07 GMT

@diegoamv1990

You can try a different battery but if it's a motherboard issue, there isn't anything you can do about it, you could try

Connect your phone to a wall charger (not a dock nor a computer) > press and hold power & volume up for 10-15 seconds > let the phone charging for 3 hours > after 3 hours report back.

Re: Xperia Z suddenly died

diegoamv90 — Fri, 22 May 2015 18:02:44 GMT

I was having a lot of problems with the battery. It never last me a day. I had to charge it at least 2 times every day with a minimum use. But it was 100% charged when it turned off.

Re: Xperia Z suddenly died

Uliwooly — Fri, 22 May 2015 18:29:08 GMT

@diegoamv1990

Try my suggestion, if that doesn't work then get a brand new battery and report back.

Re: Xperia Z suddenly died

Uliwooly — Fri, 22 May 2015 18:35:47 GMT

@diegoamv1990

This is how to take it apart

https://www.youtube.com/watch?v=jNrtamZuf7E

https://www.ifixit.com/Device/Sony_Xperia_Z

If you don't have a heat gun use a hairdryer, make sure to buy the double sided tape.

Re: Xperia X suddenly died

diegoamv90 — Thu, 28 May 2015 04:11:20 GMT

Didn't do nothing. Tried to turn it on for 3 days in a row. Bought an LG G3 yesterday. Suddenly, tried to turn it on yesterday again and it worked. My Xperia Z C6602 is back don't know how. Just made a backup copy. Thanks for the advices!

Re: Xperia X suddenly died

Uliwooly — Thu, 28 May 2015 04:45:00 GMT

@diegoamv1990

Great to hear that it's working now.