topic Re: Google Contacts No Longer Appearing when Synced in Z Series

Google Contacts No Longer Appearing when Synced

msgjaydee — Wed, 01 Apr 2015 11:59:43 GMT

Hi, When syncing my google contacts they suddenly do not appear. If i run diagnostic software it shows me 374 contacts have been found but no problems. At times when i select contacts it shows me the names but when i select the contact there is no information that comes up, it is just white. I go back and the contact names appear. I have tried removing my google account and readding, restarting and nothing seems to work. I can't really pinpoint to when it begun, it was intermittent then today I came home, looked at my phone and had a sync error message. The errors message seemed to indicate it was a result of google services update that must have run...

In additio to this If i go to messages the contact names appears aligned to a message, but if i dial a number manually it doesn't show me the contact name. If i recieve a call it also doesn't show me the name, only the number. I know 200% the contact is stored in google though.

When looking at the google sync options it all looks normal. Last synced is consistent with the rest. Doesn't matter if the contact is drawn from google, facebook, linked in or any other app it does not appear in the contacts list and if it does intermittently accessing the contact contains no information. It doesn't seem to be a google problem but rather a phone problem considering it is happening with all the contacts syned with out discriminating on application. HELP

Re: Google Contacts No Longer Appearing when Synced

_alexdon_ — Wed, 01 Apr 2015 12:04:15 GMT

Have you tried to filter your contacts?

Re: Google Contacts No Longer Appearing when Synced

msgjaydee — Wed, 01 Apr 2015 12:05:49 GMT

Yes, when clicking the 3 buttons and going to filter no contacts appear there to be filtered...using the google contacts sync app on my iphone doesn't have the same problem either, all contacts appear.

Re: Google Contacts No Longer Appearing when Synced

_alexdon_ — Wed, 01 Apr 2015 12:07:58 GMT

Strange,clear data for contacts app under settings-apps-all and force stop. Restart and do the sync again.

Re: Google Contacts No Longer Appearing when Synced

msgjaydee — Wed, 01 Apr 2015 12:21:59 GMT

Thanks for the recommendation, just tried and it worked first time and I could view the contact, however closed the contacts app and reopened and contacts no longer displaying. Something to note is the google services app seems to open in the back ground as well. Reopened and shut down the app a few times, didn;t open all the time however on some occassions. When i click on the app it says signning in and disappears

Re: Google Contacts No Longer Appearing when Synced

_alexdon_ — Wed, 01 Apr 2015 14:28:32 GMT

Well,not sure then. It might be something from their servers. @Rickard Could you take a look?

Re: Google Contacts No Longer Appearing when Synced

Rickard — Wed, 01 Apr 2015 15:46:13 GMT

That sounds strange.

I recommend that you first check so that you have all your contacts in your Google account (www.google.com/contacts). Then go to Settings -> Apps -> All and clear data for both "Contacts" and "Contacts Storage" (this will delete all contacts stored in the phone). Then restart the phone and let in sync your contacts and see if that helps.

Re: Google Contacts No Longer Appearing when Synced

sumonsami — Thu, 02 Apr 2015 05:49:46 GMT

I have also almost same kind of problem. I couldn't enter in installed playstore

Re: Google Contacts No Longer Appearing when Synced

msgjaydee — Thu, 02 Apr 2015 10:03:40 GMT

You are a legend this worked.

Re: Google Contacts No Longer Appearing when Synced

Rickard — Thu, 02 Apr 2015 12:09:55 GMT

Glad to hear that it works now

@sumonsami

Sorry to hear that but that sounds like another issue. Have you searched the forum for threads about play store for suggestions? There are some like http://talk.sonymobile.com/t5/Xperia-Z2/play-store-not-working/m-p/924219