topic Re: Keep getting a message that device useg has stopped working in Z Series

Keep getting a message that device useg has stopped working

Curnow1 — Mon, 15 Jun 2015 21:11:51 GMT

My phone is currently unable to be used, whatever i do, whatever app i open i get a message that the device usage has stopped working. I dont know what actually does the device usage do because after pressing Ok i can do what i want for another 5 minutes to get the mesage. It's really annoying when playing a game, writing posts on Facebook, message.

Re: Keep getting a message that device useg has stopped working

Uliwooly — Mon, 15 Jun 2015 21:12:46 GMT

@Curnow1

Do you experience the same while on safe mode?

Re: Keep getting a message that device useg has stopped working

Curnow1 — Mon, 15 Jun 2015 21:14:44 GMT

Haven't tried that, ill check

Re: Keep getting a message that device useg has stopped working

Curnow1 — Mon, 15 Jun 2015 21:20:33 GMT

@uliwooly

Yes, it does happen,

https://www.dropbox.com/s/73i0fqc2uxjcacg/Screenshot_2015-06-15-23-16-26.png?dl=0

Re: Keep getting a message that device useg has stopped working

Uliwooly — Mon, 15 Jun 2015 21:23:56 GMT

@Curnow1

Have you rooted the phone?

unlocked the bootloader?

disable or uninstall apps/services?

Re: Keep getting a message that device useg has stopped working

Uliwooly — Mon, 15 Jun 2015 21:24:18 GMT

@Curnow1

You might have to repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Keep getting a message that device useg has stopped working

Curnow1 — Mon, 15 Jun 2015 21:27:06 GMT

No i didn't, my last installed app was AVG cleaner wich was a advertised app from xperia loung.

Re: Keep getting a message that device useg has stopped working

Uliwooly — Mon, 15 Jun 2015 21:30:21 GMT

@Curnow1

uninstall it > restart the phone > report back

Re: Keep getting a message that device useg has stopped working

Curnow1 — Mon, 15 Jun 2015 22:28:19 GMT

Thanks i didn't think about that app because i downloaded it a week ago and the problem started yesterday, but anyways thanks fpr help

Re: Keep getting a message that device useg has stopped working

Curnow1 — Mon, 15 Jun 2015 22:41:14 GMT

But i dont understand why did it happen in safe mode

Re: Keep getting a message that device useg has stopped working

Uliwooly — Mon, 15 Jun 2015 22:57:41 GMT

That's rather odd

Re: Keep getting a message that device useg has stopped working

Curnow1 — Tue, 16 Jun 2015 20:13:40 GMT

Yeah it is odd . First i thought i transferred the app to my SD card and on safe mode most apps on the SD card are still working .... but the app wasnt on the SD card. Well whatever , at least it helped !

Re: Keep getting a message that device useg has stopped working

Uliwooly — Tue, 16 Jun 2015 21:26:22 GMT

@Curnow1

I'm glad its sorted out now