topic Re: Can't turn on wifi in Z Series

Can't turn on wifi

65483 — Mon, 15 Jun 2015 03:16:07 GMT

Yesterday I went to plug my Z1 into my computer to charge it but it reset itself and when it came back on I cannot turn on the wifi. I have tried restarting it and updating it via PCC but to no avail. Any ideas on how to fix it?

Re: Can't turn on wifi

Qatrium — Mon, 15 Jun 2015 05:02:20 GMT

If you are on Lollipop, check that you didn't accidently switched to a different user. Pull down the quick settings menu and on the top right corner you'll find a circular icon of user, click on it and make sure it's your user.

Re: Can't turn on wifi

Samuel1 — Mon, 15 Jun 2015 05:57:25 GMT

If Questers idea didn't help, it's unfortunately not much else you can try by yourself so I'd recommend that you send in the phone to a service center for repair.

Contact your local support for more information.
Local support.

Re: Can't turn on wifi

65483 — Tue, 16 Jun 2015 02:57:02 GMT

Unfortunately I am running Kit Kat so that's not the issue