topic Re: Accelerometer, gyroscope, proximity Not Working in Z Series

Accelerometer, gyroscope, proximity Not Working

Necromancer18 — Thu, 14 May 2015 17:34:09 GMT

Device- Xperia Z1

I am on stock .157 (kitkat) unrooted. I have no issues on the phone, but after maybe 2-3 days of usage, sensors wouldn't work (accelerometer, gyroscope, proximity). the screen wont turn off during calls , auto rotation wont work. Also in service tests, (*#*#service#*#*) all the values would be blank.A restart will always fix these. Is this a software issue?How do i fix this.I don't wan't to update to new lollipop.

Re: Accelerometer, gyroscope, proximity Not Working

Qatrium — Thu, 14 May 2015 17:37:18 GMT

If a restart is fixing it, then a Software Repair will fix it for good. But probably Software Repair will install the latest version of OS which might be Lollipop. So I'd advice you to do a factory reset, make sure to back up your data first.

Re: Accelerometer, gyroscope, proximity Not Working

Uliwooly — Thu, 14 May 2015 17:45:50 GMT

@Necromancer18

Boot on safe mode for few hours and see if you can replicate the problem if you can't then it's a third party app if you can then repair the phone as suggested by @Quester

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Accelerometer, gyroscope, proximity Not Working

Jake-SonyXperia — Fri, 15 May 2015 02:41:40 GMT

Hi Necromancer18,

Welcome to the community,

Before you go and perform a factory Reset or Software Repair, you may want to backup your content, this can be done by using PC Companion. Use the link below for further details if you do not know already.

Backup & Restore instructions.

Re: Accelerometer, gyroscope, proximity Not Working

Necromancer18 — Fri, 22 May 2015 04:47:46 GMT

Did a factory reset..Issue seems to have been resolved...Though I'll give it 2 days more to fully confirm this..

Re: Accelerometer, gyroscope, proximity Not Working

Uliwooly — Sun, 24 May 2015 00:16:21 GMT

@Necromancer18

Glad to hear that

Re: Accelerometer, gyroscope, proximity Not Working

Ebie — Tue, 21 Jul 2015 20:19:38 GMT

Hi, i have a z3, running lollipop 5.0.2, current software 23.a.1.28, after rebooting the device works fine for a few minutes but stops working again. I have also tried the re- calibrating with that sevice numbers. Rebooting in safe mode also doesnt help. I have basically dome everything mentioned in the discussion above, but nothing has help so far, even the factory reset. All this just solves the problem for a minute or two. Is the software repair my only other option now? Thanx

Re: Accelerometer, gyroscope, proximity Not Working

sanket_dhavale — Tue, 09 Feb 2016 13:34:29 GMT

I m aslo suffering from same issue.. Its really annoying.. its happening from I updated my phone in which stability and performance fixes details were given.. The update size was around 20 MB. So what should I do... Should I wait for another update or do factory reset?

Re: Accelerometer, gyroscope, proximity Not Working

Santhoshptb — Sat, 02 Jul 2016 16:05:25 GMT

Accelerometer, gyroscope, proximity,light sensor Not Working,
My Xperia z2 above the sensor are not working. I just done the software repaire using Xperia companion. It will not fix the problem. What I do. How to fix the problem. Waiting for valued replay.

Re: Accelerometer, gyroscope, proximity Not Working

ronrubz — Fri, 30 Sep 2016 07:20:13 GMT

mine too! I've done all the possible solutions like factory reset, reprogrammed but still the sensors will not work for almost everyday.. It will comeback after i had restarted it then after a day sensors are not working again.

Re: Accelerometer, gyroscope, proximity Not Working

eit — Wed, 05 Oct 2016 18:41:20 GMT

got the same issie with T2 ultra dual D5322

it was rooted, then unrooted and flashed with Sony Flash Tool - no ease

i keep experimenting

all the sensors are down, it obviosly musnt be the hardware problem

Re: Accelerometer, gyroscope, proximity Not Working

SJ7 — Sun, 09 Oct 2016 13:17:41 GMT

Mine isn't working either!

Ever since the last update came through build number: 35.0.A.1.282 a week ago.

There has to be another workaround other than rebooting the phone and forcing each user to back up data and reinstall everything again. I got the X Performance for the 64GB storage, I needed the app space - I have a 128GB SD card for everything else. Even though this is the case i still have over 40GB of apps to reinstall. Not cool Sony, I have had a Sony phone every time going back to the days the Nokia 3310 went out and colour screens came in!

Clearly this is a major error on the part of Sony's dev team with the update they've recently sent out. There can't be this many people experiencing the same problems at the same time and it not be because Sony pushed out an update the caused this. Sony please push a fix ASAP! Save us all the hassle and inconvenience of trying to fix something you broke. By the looks of things, the fixes people are trying are only temporary.

Re: Accelerometer, gyroscope, proximity Not Working

reee — Thu, 13 Oct 2016 21:23:12 GMT

same problem

The sony team ask me to do "software repair", the problem still there.

Re: Accelerometer, gyroscope, proximity Not Working

Lommelun — Sat, 15 Oct 2016 08:56:02 GMT

Hey!

I got the same phone and had the same problem. I browsed the forums and discovered lots of other ppl also have the problem and im glad it seems like a software problem. The problem on my phone got fixed when I turned off my phone for 5 minutes. Then the gyro etc. worked perfectly. Before this I tried just to reboot the phone, and that didnt help at all. but turning it completly off for some minutes seems to have solved the issue.

Re: Accelerometer, gyroscope, proximity Not Working

djelly — Thu, 20 Oct 2016 17:37:25 GMT

I got the same problem for Xperia XP

Gyroscope and Accelerometer not working.

After restart, they worked again for a certain amount of time. Then they stop working until restart again.

This happened after updating to 35.0.A.1.282 a few days ago

I hope that a new update can solve this problem.

Re: Accelerometer, gyroscope, proximity Not Working

shenlong — Sat, 22 Oct 2016 02:36:34 GMT

I have the same problem. Uninstall the maintenance update by going to Apps > memory > uninstall updates do not work...
Kinda sux to restart the phone every day

Re: Accelerometer, gyroscope, proximity Not Working

MHAX407 — Sat, 05 Nov 2016 22:22:44 GMT

I also have the same problem. If anyone has any tips on solving this without waiting for Sony to release a fix, please post here ASAP!
Funny that the thread counts as solved when so many people still have the problem...

Re: Accelerometer, gyroscope, proximity Not Working

czrtst1 — Tue, 08 Nov 2016 10:48:17 GMT

Same problem here with my D5503 and latest firmware.

All sensors stopped working, screen is glowing continuous when switched off - only reboot helps - after a few days the same.

Pleas do something, Sony

Re: Accelerometer, gyroscope, proximity Not Working

djelly — Fri, 18 Nov 2016 14:54:37 GMT

http://www.xperiablog.net/2016/11/11/new-xperia-x-performance-update-35-0-a-1-297-fixes-accelerometer-issues/

finally ~

Re: Accelerometer, gyroscope, proximity Not Working

Dramosf — Sun, 05 Mar 2017 22:35:30 GMT

this fix it's only for Xperia X. Any fix for Z3?