topic Z3+ Camera gets too hot ?? in Z Series

Z3+ Camera gets too hot ??

Storkraft — Fri, 03 Jul 2015 18:31:08 GMT

Hi just got the Z3+, and so far happy wiht it.
but the camera keeps getting too hot. and shots down.

i have also tryed to record some and then it says camera needs to cool down first ?

and well a working camera is kinda why i got a smartphone.. and games... but that also gets it hot...
so what is going on ? bad soldering or what ? is it malfuntioning ?

shall i send it back ?

Re: Z3+ Camera gets too hot ??

Uliwooly — Fri, 03 Jul 2015 18:52:32 GMT

@Storkraft

If you are recording on 4K, that's normal.

Re: Z3+ Camera gets too hot ??

Thommo — Fri, 03 Jul 2015 18:59:09 GMT

From reports I've read and an official statement - Sony is aware of it and an update should fix this and other issues to do with heat

Re: Z3+ Camera gets too hot ??

Macish — Fri, 03 Jul 2015 19:41:57 GMT

I have the same problem, i can only use the camera for a couple of sec, then it shots down, sometimes even the complete phone needs to cool down. im not useing 4k, but whats the point having it if the phone cant handle it.
Im thinking of returning the phone, this is not good.

Re: Z3+ Camera gets too hot ??

Storkraft — Fri, 03 Jul 2015 19:59:35 GMT

indeed. i wonder how it got trhought QC. and testing. i have read it seems to be the CPU that is a big problem.
Should not have used that CPU i guess. or use some heatsinks or something. who knows.
might have stabilized the back also so it wouldent vibrate so mush when making sounds.... hehe.

Re: Z3+ Camera gets too hot ??

_alexdon_ — Fri, 03 Jul 2015 20:24:40 GMT

@Storkraft There are several other topics about this:

/t5/Xperia-Z3-Z3-Dual/Can-t-play-4k-videos-I-recorded-overheating/m-p/1007519#U1007519

/t5/Xperia-Z3-Z3-Dual/What-should-i-do-when-i-feel-the-device-overheating-without/m-p/1007960#U1007960

Not sure if you really needed a new one.

Re: Z3+ Camera gets too hot ??

Storkraft — Fri, 03 Jul 2015 21:40:53 GMT

indeed thanks.

super overheating camera

arms — Fri, 10 Jul 2015 10:19:17 GMT

Hello everyone I just buy my Xperia z3+ yesterday and when I want to use the camera it's shows overheat messages
I record full HD 60fps for just 2. Minutes and take only 20 pic and the message shows
In this way I can't use my Xperia camera
Please someone help me
Yours

Re: Z3+ Camera gets too hot ??

arms — Sun, 12 Jul 2015 05:19:24 GMT

No one's here to answer????

Re: Z3+ Camera gets too hot ??

Didgey — Thu, 16 Jul 2015 12:44:26 GMT

I'll just add myself to this thread. Had my Z3+ a little under a month now and the only problem I'm having is the camera over heating issue. It's ridiculous that it has such a good camera which is basically unusable! Thanks to this problem I've now missed most of my daughters sports day due to not being able to record! I'm not even using 4K.

Can someone official please comment on this, I'm starting to think I should have got the iPhone Plus! But I have nothing but Sony tech and none of that has let me down!

Re: Z3+ Camera gets too hot ??

nosony — Fri, 17 Jul 2015 06:10:44 GMT

İ read kinda heat problem but i buy A Z3+. And now... When i writing this commet its Walking up again. İ blame myself That why i did not buy A g4 or iphone or samsung. Dear sony maket some Update for this mess.

Re: Z3+ Camera gets too hot ??

diblinc — Sat, 18 Jul 2015 07:21:01 GMT

So, to get in on the action

I've used Sony phones since the Ericsson days and I have always been happy with the quality of the devices and the way Sony delivers almost bloat-ware free phone.

So, the last update I made before the Z3+ was the first Xperia Z and I loved that phone, I've dropt it so many times and it still works and it gives you decent quality on the camera.

1. The new Z3+ is a letdown, the thing is useless! I can’t use the camera to take images of my kid, why? Because the stupid thing have already overheated before I had a chance to take the picture (6y old, always on the move).

2. Even updates from Play store overheats the phone!

3. "Sony Communications - Live Screen Streaming" Hey! I’m over 40! Don't wont it! Make an uninstaller!

I really, really, hope that Sony listen to the customers/users of their products and roll out a serious fix to this, I will return it in August if nothing has happened and switch to another brand of phones.

Camera issue

Jr8 — Tue, 11 Aug 2015 06:53:59 GMT

HD video lasts 3 minutes
Timeshare video crashes in seconds
Phone gets extremely hot when browsing

Re: Camera issue

Uliwooly — Tue, 11 Aug 2015 06:55:44 GMT

That's normal, recording on 4K will heat up your phone quite fast

Re: Camera issue

Jr8 — Tue, 11 Aug 2015 07:13:28 GMT

I know it was full HD not 4K
Also timeshift video lasted less than a minute
Never had a phone recorded FULL HD for such a short time
I have repaired with PCC, several times

Re: Camera issue

an3k — Tue, 11 Aug 2015 09:24:10 GMT

Reset your phone (Settings > Backup & Restore > Factory Defaults). After I did that with mine I had less / no overheating and a much better battery life. Many users on the xda developers forum report that this helped them too.

Re: Camera issue

Jr8 — Tue, 11 Aug 2015 09:29:06 GMT

Yes it does reduce the heat but can't record HD video as long as any other old phone would do.
Slow motion was 40 seconds after that
But feel the phone is unacceptable

Re: Camera issue

Uliwooly — Tue, 11 Aug 2015 15:39:35 GMT

@Jr8

restart the phone > let it cool down > try again

How long does your z3+ record Full HD Video??

Jr8 — Tue, 11 Aug 2015 16:15:15 GMT

did a reset, Repair with Sony PCC..... but unfortunately does not work

Still recoding less than 15 minutes in several attempts

Its going back to sony

Re: Z3 vs Z3+

Jr8 — Sat, 15 Aug 2015 14:45:15 GMT

Sent my phone for repair since HD video doesnt last long as I need

You expect the phone worth £500 to record atleast a 15 minute clip but my one was not doing that...

Repaired with PCC, Reset it but no good

Now Ive sent it back to sony and waiting to see how it comes out.....

There was nothing else I liked over the z3 other than the 32GB storage and camera.......