topic Re: Power on/off button doesn't work!!!! in Z Series

Power on/off button doesn't work!!!!

spyderkill — Sat, 03 Jan 2015 01:46:02 GMT

Hello friends, the power on/off button of my xperia z ultra doesn't work with less than 1 mouth!!! I can't turn off my cellphone(thank god he was on when this mess came up). Somebody know a way to fix that? maybe some software problem came in, i don't know.

Re: Power on/off button doesn't work!!!!

Uliwooly — Sat, 03 Jan 2015 01:59:23 GMT

What if you press and hold power & volume up? if that doesn't work remove the SIM card that should restart the phone, there's also a button next to the SIM card, you could reset the phone with that button.

Re: Power on/off button doesn't work!!!!

Uliwooly — Sat, 03 Jan 2015 01:59:57 GMT

You could repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Power on/off button doesn't work!!!!

Phy — Sat, 03 Jan 2015 02:01:41 GMT

You can contact Sony Xperia Support

http://www.sonymobile.com/global-en/support/contact-us/

Re: Power on/off button doesn't work!!!!

spyderkill — Sat, 03 Jan 2015 02:12:03 GMT

Press and hold power & volume up doesnt work. I don't have a sim card yet, so i cant try the second sugestion. This button next to SIM card only turn off the phone or reset it too? Only turn off him isn't a good idea i think.

Re: Power on/off button doesn't work!!!!

spyderkill — Sat, 03 Jan 2015 02:12:58 GMT

i am starting the PCC repair here, as soon as i can i post the results.

Re: Power on/off button doesn't work!!!!

spyderkill — Sat, 03 Jan 2015 03:18:52 GMT

reset button doesn't work. PCC software doesn't work.

Re: Power on/off button doesn't work!!!!

Uliwooly — Sat, 03 Jan 2015 03:36:21 GMT

It should turn it off

Re: Power on/off button doesn't work!!!!

spyderkill — Sat, 03 Jan 2015 03:45:02 GMT

yes, it turned off, but now it don't turn on. probably it's a hardware problem, unfortunately.

Re: Power on/off button doesn't work!!!!

Uliwooly — Sat, 03 Jan 2015 03:47:32 GMT

Sorry to hear that, contact Xperia Care

Re: Power on/off button doesn't work!!!!

spyderkill — Sat, 03 Jan 2015 14:16:53 GMT

after all that i tried yesterday, today after a lot of tries it worked. Looks like that never had any problem!! I think that this phone has a lot of bugs/crashes to be solved... I hope sony knows that, there are other cases like this in the internet and even in this forum...

Re: Power on/off button doesn't work!!!!

Uliwooly — Sat, 03 Jan 2015 19:14:51 GMT

It'll be wise to repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Power on/off button doesn't work!!!!

spyderkill — Sun, 04 Jan 2015 02:00:07 GMT

i already did that

Re: Power on/off button doesn't work!!!!

Uliwooly — Fri, 16 Jan 2015 04:38:45 GMT

Contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Re: Power on/off button doesn't work!!!!

shuantsu — Wed, 07 Oct 2015 14:57:06 GMT

My phone is showing the same problem. It always happend on rainy days. It have something to do with humidity. After some time it turns on again. It's the second time it happens.

Re: Power on/off button doesn't work!!!!

Sasysony2 — Sat, 30 Sep 2017 05:50:16 GMT

When I plug my phone in it charges but does not come on. It is fully charged but it stays on power storage page and then goes out. I tryed pushing the yellow button and it turns on but just the powers page. I took my sim card out and put it back in a couple times ,that didn't work either. I am really bummed ! I love my Sony Xperia It worked fine most of the day and then just stopped.