topic Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast) in Z Series

Z3 HDCP error with Microsoft Display Adaptor (Miracast)

Andrewl121 — Thu, 20 Nov 2014 17:17:09 GMT

I have a brand new Z3 with the factory image and it is not working with the Microsoft Wireless Display Adaptor (miracast). The Z3 finds the device and it tries to connect for a few seconds. After that it gives the following error, "Could not turn on screen mirroring. The output device is not ready or does not support HDCP".

I know the adapter is working correctly because I tried it on laptops, HTC One (M7), Samsung S5 and OnePlus One.

The adapter does support HDCP.

Does anyone have the same issue and any workarounds?

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

Hampus — Fri, 21 Nov 2014 15:42:19 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear that you having issue with screen mirroring. Have you done any modification to your phone, like unlocking the boot loader?

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

Andrewl121 — Fri, 21 Nov 2014 19:16:05 GMT

I have not unlocked the boot loader. I did a factory reset on it, but still no luck.

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

jpraven — Sun, 23 Nov 2014 05:18:35 GMT

I just bought a brand new Z3v yesterday and a brand new Microsoft Wireless Display Adapter today. I'm having the exact same problem as you. My TV shows that the adapter is "Ready to connect " and when I go to start Screen Mirroring, my phone finds the adapter, tries to connect (confirmed on the TV screen), then gives the message "Could not turn on Screen mirroring. The output device is not ready or does not support HDCP".

I bought this phone specifically because it was Miracast certified.

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

Hampus — Mon, 24 Nov 2014 08:08:35 GMT

Could you please send me your details in a PM, and I will forward this.

Make a relevant topic and include the following.

Name:
Phone nr:
E-mail:
Country:
Operator:
Product(s):
IMEI nr:
Build number:

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

pgalligan56 — Sun, 30 Nov 2014 10:40:11 GMT

I have the z3 dual with the same error message!

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

pgalligan56 — Sun, 30 Nov 2014 10:41:06 GMT

and.. my phone is 100% stock

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

Moz123 — Wed, 17 Dec 2014 21:32:01 GMT

I had a similar problem with my Z3 and a Belkin Miracast video adapter. I was able to get it to work by:

- Plugged the Belkin adaptor to HDMI1 input. This way the adapter can be configured differently than the default, using the TV remote controller.

- I don't remember which options I changed but after screwing around with it for a little while I was able to mirror. There are not that many options to change.

Hope this helps.

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

Andrewl121 — Thu, 18 Dec 2014 04:25:53 GMT

Moz123 I tried switching the HDMI preys but no luck. My adapter and TV don't have many settings.

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

Hampus — Fri, 19 Dec 2014 10:56:07 GMT

The information was forwarded and after tests, it seems like these units are not compatible. But we will look closer into it to see if there is anything we can do from our side to make them compatible in the future.

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

rsmarshall — Wed, 24 Dec 2014 20:39:04 GMT

As a sony employee you should know the answer. Sony hdcp protect everything apart from certain apps. So you can't cast the screen unless through apps they allow. A complete con, so annoyed! I will not buy another Sony phone after this one now I know now.

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

rsmarshall — Wed, 24 Dec 2014 20:40:09 GMT

The comment about the employee was to the support person posting comments not the original poster.

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

MattyB — Sat, 27 Dec 2014 22:44:38 GMT

I have the same issue with the Z3 and MS WIreless display adaptor. Sony, please raise this with R & D for a fix.

The MS Wireless display is probably the best unit on the market right now for wireless display. After testing a number of different units the MS one seems to offer the better frame rate, audio sync, setup and stability etc. It is not without its faults but having the Sony just not work with it at all is not good. This rules out any Sony phone / Tablet for wireless presentations in our environment.

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

Rickard — Thu, 08 Jan 2015 13:49:38 GMT

Our developers have done further investigation of this and found that the issue is that Microsoft Wireless Display Adapter is not fully compliant with the specification for HDCP 2.2.

However, our engineers have made a workaround for this issue so that it will work anyway. This workaround will be rolled out with the update to Android 5 for Z2 and Z3.

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

Andrewl121 — Thu, 08 Jan 2015 16:10:50 GMT

Thats some of the best news I've heard from Sony in a long time.

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

kronoguy — Tue, 20 Jan 2015 02:58:51 GMT

Seems like the Xperia Z3 the pioneer flag ship of Sony experia is still running off of steam, their main selling feature is that you can put it under water and thats it. which is sad to see knowing all the money they have sunk into this phone when you could of cought a 1p clear bag and do the same thing.

IR forget it why use IR when you can use an actual remote instead of their awesome phone....

bought a z3 because it was suppose to be the best of the best turns out could of bought a samsing s4 and got loads more for my money. i mean the z3 doesnt even support monitor mirroring. chromecast miracast meh lets hope xperia catches up with the latest technolgy in my lifetime. i turned down the iphone 6 for this junk and so far its only use to watch it sink to the bottom of the bath tub.

s4 - s5 - IOS 4-5-6- seems to of taken the lead if the xperia z3 is their pioneer flagship then god help us all...on a side note anyone want to buy my phone will accept a packet of crisps and a pepsi

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

mrklaw — Fri, 01 May 2015 21:44:32 GMT

So I updated to android 5.0 on my Z3 a few weeks ago. My xbox just got an update to support miracast and I am getting the same HDCP error.

What was the fix and was it delivered in 5.0 as planned? I would expect HDCP to be turned off unless playing content that requires it

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

jammyz — Mon, 04 May 2015 06:17:27 GMT

DHCP Error

Same probem here between my z3 tablet and xbox one.

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

Pølsetrynet — Mon, 04 May 2015 11:21:54 GMT

Same problem here aswell. HDCP error when trying to connect to my Philips tv using miracast. However, when running Cyanogenmod 12 on the same phone, the feature works perfect. Sad we have to root our phones to use It's features..

Re: Z3 HDCP error with Microsoft Display Adaptor (Miracast)

Rickard — Mon, 04 May 2015 12:29:47 GMT

@KlawUk and @jammyz

Sorry to hear that you can't connect with your Xbox One.

The workaround we made in 5.0.2 is specific for Microsoft Display Adapter. I have seen confirmations from other users that it works now.

I searched a bit for Xbox One and Miracast but i'm afraid all information i find says that it will not work with devices that uses HDCP which Z3 and Z3 Compact does.

@Pølsetrynet

I've heard of this before and i'm afraid i found a response from Philips in their support forum saying that they don't support HDCP for Miracast.