topic Re: Bluetooth media drops out in Z Series

Bluetooth media drops out

Wolf — Thu, 20 Nov 2014 08:52:12 GMT

I have a weird problem. When I have used Bluetooth media in the morning and then use it again after a couple of hours, the phone switch the audio to the internal speakers. The Bluetooth settings still says the BT media is til connected, but the music plays on the internal speakers.
Rebooting the phone doesn't help. But if I leave it for a couple of hours By media starts working...
Any ideas?

Re: Bluetooth media drops out

Thommo — Thu, 20 Nov 2014 09:27:04 GMT

The device maybe connected but you may have to set your audio to Throw the music - Check Smart connect app and then open the bluetooth device and then choose throw to this device

Re: Bluetooth media drops out

Rickard — Thu, 20 Nov 2014 09:32:16 GMT

That sounds strange. If Media audio is enabled for the device under Settings -> Bluetooth -> [your device] it should play media audio to the bluetooth device.

The only thing i can think of that could cause an issue like this is that you have installed an app that forces the audio output to the internal speakers. It is possible for apps to do this in Android. What if you try to force it back to bluetooth using another app like https://play.google.com/store/apps/details?id=com.woodslink.android.wiredheadphoneroutingfix?

To see if the issue is an app that's forcing the audio to the internal speakers you can also try it in safe mode.

Re: Bluetooth media drops out

Wolf — Thu, 20 Nov 2014 10:03:02 GMT

Thanx, will try this "fix" 🙂

Re: Bluetooth media drops out

Wolf — Thu, 20 Nov 2014 15:17:15 GMT

Have tried to use the "SoundAbout Service"

The result was when the error accrued the app said everything was OK.

As you can see from the picture, the audio was supposed to go to the BT devise, but was blasting out of my phone.

Rebooted the Z3 in Safe Mode and everything was working perfektly.

So the fault is probably an app screwing the audio upp.

Any ideas on how to find that app?

Re: Bluetooth media drops out

Rickard — Thu, 20 Nov 2014 15:43:17 GMT

Yeah, sounds like an issue with one of your apps when it works fine in safe mode.

To try to find the app causing this you could perhaps try using a task killer app and kill running apps one at the time (stop playback and start playback again every time). Some apps will however automatically restart when killed so it might be a difficult to find the app if it behaves this way but you can perhaps eliminate most and then try uninstalling the suspects.