topic Re: Update to 4.4.4 KitKat using PC Companion on a Linux PC in Z Series

Update to 4.4.4 KitKat using PC Companion on a Linux PC

Left_Guard — Sat, 01 Nov 2014 11:19:59 GMT

I've just received a notification that a system update to 4.4.4 KitKat is available, but that I need a computer to perform the update.

Has anyone managed to get PC Companion running succesfully under WINE?

My PC is running Linux Mint 17 and, while PC Companion will run using WINE, it won't recognise when I've attached the phone; instead the PC brings up a file explorer window indicating it's recognised it as an MP3 player.

Re: Update to 4.4.4 KitKat using PC Companion on a Linux PC

Thommo — Sat, 01 Nov 2014 11:29:53 GMT

Not heard of anyone doing it - Your best method would be to use a Windows based system - But I am intrigued as to how a Linux system recognises flashmode as MP3 player

Re: Update to 4.4.4 KitKat using PC Companion on a Linux PC

Left_Guard — Sat, 01 Nov 2014 11:38:52 GMT

Using a Windows machine would require I buy a new computer. Not really worth it for a software update.

Re: Update to 4.4.4 KitKat using PC Companion on a Linux PC

Thommo — Sat, 01 Nov 2014 11:42:33 GMT

No friends or family?

Re: Update to 4.4.4 KitKat using PC Companion on a Linux PC

Left_Guard — Sat, 01 Nov 2014 12:00:13 GMT

I'm sure there'll be someone with a Windows machine, but I know nothing about the process involved in the update.

If files from my phone are copied across to someone else's machine, how would that affect any privacy clauses for any software I may have installed (in particular internet banking software), if that information is compromised somehow whilst on the other person's computer.

If they're copied across encrypted and then wiped after being copied back, then that's a different matter.

The irony here is that a Linux-based operating system, apparently, cannot currently be updated using a Linux-based PC.

Re: Update to 4.4.4 KitKat using PC Companion on a Linux PC

Thommo — Sat, 01 Nov 2014 12:23:01 GMT

Nothing is copied across - It's a case of installing the PCC then connecting your phone and if an update is available you will see a notification at the top then you simply follow the instructions but no files are copied to the Pc from your phone

Re: Update to 4.4.4 KitKat using PC Companion on a Linux PC

storm2284 — Sat, 01 Nov 2014 12:57:30 GMT

well i've just gone to do the update, now i am rendered with a phone that doesn't work, update failed, i have tried anything and everything i could, pressing the power and vol up button to shut down then to charge, its now just cycling on and off with the message, my computer cannot find the device at all SUS won't locate the phone and i have no idea what to do... i'm about ready to launch a 3 month old phone out of the window and go back to samsung, not had anything other than problems with this thing since i got it :'(

Re: Update to 4.4.4 KitKat using PC Companion on a Linux PC

Left_Guard — Sat, 01 Nov 2014 13:14:53 GMT

That's the information I was looking for, Thommo.

I didn't know if it backed everything up, before doing the update (which is the first thing I do when installing a new operating system on a PC), or not.

Time to find someone I know who's

a) got a Windows PC

and

b) at home today.

Cheers.

Re: Update to 4.4.4 KitKat using PC Companion on a Linux PC

Bassline1 — Sat, 01 Nov 2014 16:09:58 GMT

Hi same topic but slightly different problem, system won't update on windows!

My phone actually already has this update and is running. Despite this the Z1 still finds itself with a message to update when it already has the update??? baffled to say the least:smileyshocked:

Re: Update to 4.4.4 KitKat using PC Companion on a Linux PC

Thommo — Sat, 01 Nov 2014 16:16:21 GMT

ok one at a time for @storm2284 Try performing a system repair as this will often fix issues after an upgrade - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: Update to 4.4.4 KitKat using PC Companion on a Linux PC

Thommo — Sat, 01 Nov 2014 16:17:32 GMT

and @Bassline the update you see will be or should be a small update bug fix - My phones have had it as to have other models of the Xperia line, Nothing wrong with your device