topic safely remove phone on PC in Z Series

safely remove phone on PC

geminivirus — Thu, 30 Oct 2014 13:47:49 GMT

Whenever I would like to disconnect my phone from my computer, I am unable to find my phone from the "safely remove hardware" section. Is it safe to just unplug my phone or is there something else I can do to disconnect my phone safely? I am using win 7 and sony PC companion 2.1.

Thanks!

Re: safely remove phone on PC

_alexdon_ — Thu, 30 Oct 2014 13:52:40 GMT

If you have the internal memory connected,you should get that option.Change the USB connection mode to MTP.

Re: safely remove phone on PC

geminivirus — Thu, 30 Oct 2014 15:15:14 GMT

my usb is in MTP mode, but it still not listed in the safely removed list. It only shows up as a portable device. According to some windows articles, it is not necessary to "safely remove" portable device as long as no operation is going on. Is this true?

Re: safely remove phone on PC

_alexdon_ — Thu, 30 Oct 2014 15:17:24 GMT

Yes,but it is a good caution to do that.Still strange though,have you tried to reinstall PCC?Do you have a PIN or password for the device?

Re: safely remove phone on PC

Thommo — Thu, 30 Oct 2014 15:19:23 GMT

A feature of Windows since the days of XP allows you to disconnect usb devices without causing any harm to either devices - You can turn this feature off but by default it is on - So unplugging your phone will cause no consequential harm