topic Re: z3 compact won't update in Z Series

z3 compact won't update

akex — Sun, 14 Dec 2014 18:42:47 GMT

Hello everybody, I have a problem with my z3 compact. It has the version 23.0.A.2.93. The problem is that it won't detect the 23.0.A.5.77 update. Can someone help me with this?

Re: z3 compact won't update

Phy — Sun, 14 Dec 2014 18:46:29 GMT

The update may not have been released in your country.

Re: z3 compact won't update

akex — Sun, 14 Dec 2014 18:56:36 GMT

I'm living at Greece do you know if it is released?

Re: z3 compact won't update

Phy — Sun, 14 Dec 2014 19:00:26 GMT

Not sure, but you can contact Sony Xperia support and ask. http://support.sonymobile.com/global-en/contactUs/

Re: z3 compact won't update

akex — Sun, 14 Dec 2014 19:03:37 GMT

Basically my friend has the same phone and he has the update so I don't know what's the problem

Re: z3 compact won't update

Uliwooly — Sun, 14 Dec 2014 19:34:23 GMT

Even if you have the same phone, perhaps your friend bought the phone at a different country and/or your phone its or was locked to a specific carrier/network branded, if it is/was, then you have to wait until that specific network approved and release the update, not Sony.

Re: z3 compact won't update

akex — Sun, 14 Dec 2014 19:39:29 GMT

It has an app named "my wind". Is this what you mean specific branded?

Re: z3 compact won't update

Uliwooly — Sun, 14 Dec 2014 19:41:24 GMT

Exactly, you will have to wait for Wind to approve and release the update not Sony

Re: z3 compact won't update

Uliwooly — Sun, 14 Dec 2014 19:42:09 GMT

There's a way around it

/t5/Xperia-Z-ZL-ZR/How-to-manually-update-downgrade-root-2013-Xperias/td-p/298463

check the XDA forum for the latest firmware global generic FTF file

Re: z3 compact won't update

akex — Sun, 14 Dec 2014 19:42:53 GMT

Oh. Thank you very much sir. I thought I had a problematic phone. You made my day.

Re: z3 compact won't update

akex — Sun, 14 Dec 2014 19:43:27 GMT

What can I do with the fifth file?

Re: z3 compact won't update

akex — Sun, 14 Dec 2014 19:43:52 GMT

I mean ftf

Re: z3 compact won't update

Uliwooly — Sun, 14 Dec 2014 19:53:01 GMT

Anytime

Re: z3 compact won't update

Uliwooly — Sun, 14 Dec 2014 19:54:17 GMT

Manually flash your phone

Re: z3 compact won't update

Uliwooly — Sun, 14 Dec 2014 19:54:57 GMT

http://forum.xda-developers.com/z3-compact/general/list-stock-firmwares-d5803-d5833-t2906706

Re: z3 compact won't update

Uliwooly — Sun, 14 Dec 2014 19:55:49 GMT

http://talk.sonymobile.com/t5/Xperia-Z2/How-to-manually-update-downgrade-root-2014-Xperias/m-p/593469#M197

Re: z3 compact won't update

akex — Sun, 14 Dec 2014 19:56:20 GMT

Actually I don't want to void my warranty. So I need to find a way to get rid of the "my wind" app

Re: z3 compact won't update

Uliwooly — Sun, 14 Dec 2014 19:57:54 GMT

Getting rid of that app won't change anything as your phone is still network branded, the only way to get updates faster is to flash a different firmware, what you could do is create a backup of your current firmware > flash the global generic firmware and then if something goes wrong flash back to Wind's firmware

Re: z3 compact won't update

akex — Sun, 14 Dec 2014 20:03:15 GMT

But I don't want to void my warranty..

Re: z3 compact won't update

Uliwooly — Sun, 14 Dec 2014 20:07:44 GMT

You have 2 options

1. Wait for your carrier/network to approve and release your phone

2. Manually update your phone

Those are the only 2 options, as far as warranty, this varies per country/region and/or carrier, it will be wise to contact them and ask if you flash a different firmware if that will void your warranty, it will be smart to get their answer on writing (email at least)