topic Re: Mobile data stopped working in Z Series

Mobile data stopped working

Wieteke — Sat, 13 Dec 2014 09:34:37 GMT

Hi,

Up until about two weeks ago my mobile data was working but then all of a sudden it stopped. There is not a problem with the network provider and according to the update center my phone is fully up to date. Would anyone know what this could be?

Thanks,

Wieteke

Re: Mobile data stopped working

Ashroft98 — Sat, 13 Dec 2014 09:38:41 GMT

Have you tried your sim card with other phones?
Btw how old is your simcard?

Re: Mobile data stopped working

Wieteke — Sat, 13 Dec 2014 09:52:27 GMT

I actually just got a new sim which worked for the first week or so. My sim was tried in another phone and it also worked. I have since also tried using another sim card from another network (abroad - I usually use mobile data on that network as well) and again it doesn't work.

Re: Mobile data stopped working

Ashroft98 — Sat, 13 Dec 2014 09:58:10 GMT

Hmm thats weird.

Try this:

Go to Settings> More... > Mobile Networks > Access Point Names

Then check if the APN used is the one your network provided and not other else(in my phone is SONY GPRS)

Not sure if this gonna work though but try it

Re: Mobile data stopped working

Wieteke — Sat, 13 Dec 2014 10:16:00 GMT

Thanks! Seems this may have done the trick. ow let's hope I can find the right settings on my abroad networks as well... 😉

Re: Mobile data stopped working

Ashroft98 — Sat, 13 Dec 2014 10:19:37 GMT

Hahaha didn't thought it would work.

Your most welcome wieteke.

Yes i hope too.