topic Re: Problem with contacts in Z Series

Problem with contacts

Barry669 — Sun, 26 Oct 2014 06:44:42 GMT

Hi All,

I had to restore the factory settings to my z2 , i did a backup and then reseted the phone.

after the phone got up , i restored the backup , all of my data returend fine exept the contacts.

for a second i can see them but then they dissapear and in my contacts all i can see is ICE and myself.

i checked the filter area and ther is no filter.

Please help...

19667 — Sun, 26 Oct 2014 06:46:13 GMT

r u sure you backup contact have u tick it

Barry669 — Sun, 26 Oct 2014 06:52:51 GMT

yes im sure, ive also checked it in the backup itself (in the arrow).

19667 — Sun, 26 Oct 2014 06:56:43 GMT

i dont know what happend but have you seen when the restore proces install contact?

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Barry669 — Sun, 26 Oct 2014 07:00:03 GMT

how can i see where he restore the backup?

19667 — Sun, 26 Oct 2014 07:05:55 GMT

tell me did u do that using pc or phone

Barry669 — Sun, 26 Oct 2014 07:09:10 GMT

i used the backup option of the phone , and tried the restore also from the phone.

i just tried that in safe mode but it didnt work , the contacts are restored but after a second the dissapear.

Barry669 — Sun, 26 Oct 2014 07:16:25 GMT

i just figured it out : before i restored the backup, ive turnd off the sync option.

When i turned it up, all my contacts returned.....

Thanks....

19667 — Sun, 26 Oct 2014 07:47:08 GMT

ok my friend

Do not forget to give kudosand to select the correct answer