topic Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast) in Z Series

Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

themattski — Thu, 13 Nov 2014 02:01:47 GMT

I have recently purchased a Z3 Compact and the Microsoft Wireless Display Adaptor (uses Mirrorcast). When I use the Screen Mirroring on the Z3 it will find the Microsoft Display Adaptor however when connecting I get the error: "Could not turn on screen mirroring. The output device is not ready or does not support HDCP".

I have tested the MS Display Adaptor with a Windows 8.1 PC and can successfully connect and share my screen so I know the adaptor is working correctly. I have tried the adaptor on my Bravia and another brand of TV, it works with Windows 8.1 devices but not my Xperia.

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

themattski — Sun, 16 Nov 2014 18:43:45 GMT

Just want to add that my Xperia is the factory image, updated and has not been rooted. I see some comments in the forum about issues with HDCP after flashing or rooting, in this case we have the stock phone from Sony.

Sony? Please, do I have to switch back to a Samsung which does NOT hassle me with content protection issues?

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

Andrewl121 — Thu, 20 Nov 2014 17:04:50 GMT

I'm having the same as you with my Z3. It has the factory image and there hasn't been any updates avaiable for it.

I borrowed a couple of friend's phones to try it out. The adapter works fine on laptops, HTC One (M7), Samsung S5 and OnePlus One.

The microsoft website also states that the adapter has HDCP on it.

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

SergioPL1 — Thu, 20 Nov 2014 18:37:39 GMT

From time to time different combinations of adapters and devices throws HDCP errors. I had a lot of such issues with Z1 running Android 4.2 and PTV 3000. Now, few months later, when Z1 is running 4.4.4 and Netgear released 5 updates everythings works as intended.

I suggest you to ask Microsoft for some help. Maybe there is a firmware update to that device.

Of course you can also switch back to Samsung if you wish. This is user to user support forum so such statements will not eager anyone to help you solve the problem.

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

themattski — Sat, 13 Dec 2014 23:02:29 GMT

Thanks, I have had the chance to try a number of different phones (models and vendors) on various TV's and even PC monitors with HDMI. The only combination that seems to not work is the Sony Xperia. I'm not sure MS will help, from past experience its usually a dead end. Not sure why its only the Xperia that is the issue. I'm always checking for new firmware for both devices, guess its just a wait and see. Searching since my last post there is more posts on the net regarding this, some in this forum.

Here is a chart I found, seems the Xperia is not compatible with anything really. Add the MS Wireless display adaptor to that list as a RED circle. http://i.imgur.com/I2QmeZe.jpeg

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

Rickard — Mon, 12 Jan 2015 09:01:13 GMT

Sorry to hear that you have issues with screen mirroring.

Our developers have investigated this and found that the issue is that Microsoft Wireless Display Adapter is not fully compliant with the specification for HDCP 2.2.

However, our engineers have made a workaround for this issue so that it will work anyway. This workaround will be rolled out with the update to Android 5 for Z2 and Z3.

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

themattski — Mon, 12 Jan 2015 21:10:43 GMT

That's really good news, thanks Rickard for the update. The MS Wireless display adaptor has been great, it is the most stable and offers the best audio / video of a Mirror cast adaptor I have had to date. Having it work with my Z3 Compact will make for an awesome experience.

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

Kriekenator — Wed, 11 Mar 2015 14:37:33 GMT

Really can't wait for lollipop to come out. Screen mirroring is excellent and would be a pity to have to change to a different brand just over this. Really hoping the patch for the hdcp works.

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

gitaroo — Tue, 14 Apr 2015 03:07:19 GMT

I can confirmed android 5 doesn't fix this problem with z1 and my z ultra. All the other z series are most likely the same case. This wireless display is definitely the best in the market, Sony better take this seriously and get it fix asap. It screen mirroring function is pretty much a scam at this point. All my z devices can not connect to anything post android 4.2 update.

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

Rickard — Tue, 14 Apr 2015 07:23:33 GMT

@gitaroo

Sorry to hear that it still doesn't work.

The information i got was regarding Z2 and Z3 so i'm not sure if there's been any workaround made in Z1 and Z Ultra. Could you please send me a PM with the IMEI of your phones and i'll forward this.

But you haven't unlocked the bootloader in your phones?

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

themattski — Wed, 15 Apr 2015 17:07:49 GMT

Today I received the OTA update to 5.0.2. After installing I can confirm that the screen mirroring function works with the Z3 Compact. Still testing this but I would say it's perfect.

There used to be a way to 'Throw' content to the screen (e.g. was in youtube, plex etc) so you were not mirroring, you could throw the content and turn the screen on your phone off. This I dont seem to be able to find, I'll keep testing and post back. Just wanted to update on the mirror functionality working.

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

Rickard — Thu, 16 Apr 2015 09:43:25 GMT

Glad to hear that it works now

I believe you're thinking of Chromecast, DLNA or YouTube Send to TV.

DLNA (Throw) will not work for streamed content.

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

Rickard — Fri, 17 Apr 2015 10:09:16 GMT

@gitaroo

Is this also your account?

http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Feeback-Lollipop-on-Z3-Z3-Compact/m-p/969142#M9428

If so it seems you have another issue as the one in this thread is specific for the Microsoft Display Adapter.

You haven't rooted your phone or unlocked its bootloader?

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

franck73 — Sun, 03 May 2015 08:31:28 GMT

Hi,
It works with tablet Xperia Z3 but still not on my xperia z1 phone, both on Android 5. Is there any plan to backpatch the fix on Z1 ?
Thanks

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

Rickard — Mon, 04 May 2015 12:34:04 GMT

@franck73

Sorry to hear that. I will forward this internally and try to get more information.

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

JoakimW — Tue, 05 May 2015 09:24:57 GMT

Hi

i have got a Z2 with lollipop 5.0.2 and I still can't connect to Microsoft wireless display. Now there is no message about hdcp anymore but the connection never finish.

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

Rickard — Tue, 05 May 2015 12:29:53 GMT

@franck73

The workaround is not implemented in the update to Android 5.0 for Z1 and Z1 Compact i'm afraid. But it is planned to be included in the next maintenance release for them.

@JoakimW

That's strange. Have you tried to restart the phone and the adapter?

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

Gitarooman — Thu, 07 May 2015 16:52:16 GMT

make sure you tell them you include that in Z ultra too

Re: Z3 Compact HDCP error with Microsoft Display Adaptor (Mirrorcast)

ccris — Mon, 18 May 2015 18:34:04 GMT

Hi Rickard,

Can you tell when this "next maintenance release" will roll out?

I just got 3 Z1 Compact for my family and it seems like I'm going to return them and get another brand, since we have a couple of MS display adaptors in the house that we can't use with this lovely phone. I'm trying for over a week to find a solution and have 3 more weeks for returning them...

Can't even use them with CM12 because of a **bleep**ty unlockable bootloader... It seems that even if I get the SIM unlock code from my carrier I won't be able too unlock the bootloader. Is this for real?

thank you in advance!

Screen mirroring still DOES NOT work after 14.5.A.0.270 update

Gitarooman — Thu, 21 May 2015 02:37:37 GMT

Screen mirroring still DOES NOT work with my MS wireless display after today 270 update. Like seriously WHAT THE **bleep** SONY