topic Re: Pink spot with xperia z3 camera in Z Series

Pink spot with xperia z3 camera

babyripp — Wed, 01 Oct 2014 04:57:48 GMT

Hi, I just got my z3 less than a week ago, today I notice pink spot with the camera and all the photos I take. Is this a software issue or should I take it to sony a.s.a.p? Sample photo:

Re: Pink spot with xperia z3 camera

Thommo — Wed, 01 Oct 2014 10:33:09 GMT

i recall something simalar with the Xperia S and the flash been an issue when trying to take a close up photo and the flash is used - However just to be safe I would have this checked but I'd also take some pictures with the flash turned off also

camera pink spot

fafa90 — Wed, 01 Oct 2014 11:56:41 GMT

hello guys, is anyone experiencing this issue with the rear z3c camera? i've noticed that the problem seems to be partially related to the white balance and exposure and it's also a common deal with many other smartphones and tablets cameras (not just sony branded ones)

i was wondering if it was a common issue or my unit was damaged,in this case i will give my device back to sony.

Re: camera pink spot

Hampus — Wed, 01 Oct 2014 13:23:39 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear that.
I suggest that you raise this with your local support team to check how to proceed with this in the best possible way.:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: camera pink spot

fafa90 — Mon, 06 Oct 2014 09:04:47 GMT

new device from sony....but same pink spot in the camera, pictures in low light conditions are almost unusable

i guess it's a software problem at this point.

i have to say i'm pretty disappointed.

Re: Pink spot with xperia z3 camera

babyripp — Mon, 06 Oct 2014 09:17:37 GMT

I have consulted sony centre where I bought the phone and will need to send my z3 to the service center for diagnosis and repair perhaps.

I need to wait for my z1 to return from service centre (lol) so I will have to bear with the pink spot in some of my photos in the meantime.

Oh, also the sales rep suggested that I do a factory reset, and i did, and the problem still persist.

Re: Pink spot with xperia z3 camera

hedrox87 — Mon, 06 Oct 2014 19:40:37 GMT

May it be related to new software with increased ISO?
Basically we have the same camera in Z2 but no pinkish blur with or without LED lamp... strange for so fresh device.

Re: Pink spot with xperia z3 camera

remii64 — Sat, 25 Oct 2014 09:16:49 GMT

same problem here,

disappointed

Re: Pink spot with xperia z3 camera

Beni — Sun, 26 Oct 2014 08:16:07 GMT

here as well

Re: Pink spot with xperia z3 camera

Dex94 — Sun, 26 Oct 2014 08:34:48 GMT

same problem here

Re: Pink spot with xperia z3 camera

dannny — Sun, 26 Oct 2014 15:21:29 GMT

Same problem with my Z3.

Re: Pink spot with xperia z3 camera

Beni — Sun, 26 Oct 2014 18:18:33 GMT

Every body, if you encounter this issue, please vote for the thread onr eddit, making it more visible, hopefully it will make Sony react:

http://www.reddit.com/r/Android/comments/2kdwtw/sony_xperia_z3_owners_do_you_also_have_a_pink/

in addition you can also go and comment on the thread on XDA developper:

http://forum.xda-developers.com/z3/general/sony-xperia-z3-pink-spot-middle-pictures-t2919096

thanks :smileysmileywink:

Re: Pink spot with xperia z3 camera

dannny — Sun, 26 Oct 2014 20:45:20 GMT

How can we make Sony aware of the issue, log this with support or find out if it is hardware/software related?

Re: Pink spot with xperia z3 camera

hanime — Mon, 27 Oct 2014 05:56:09 GMT

I'm having the same issue with my brand new white Xperia Z3.

Sony, please fix this!

Re: Pink spot with xperia z3 camera

DannyBiker — Mon, 27 Oct 2014 09:07:30 GMT

Same issue on my Z3C and people on reddit are indeed reporting that they have it too...

I think you might have a major issue to fix here Sony. I hope it can be done through a software patch...

Re: Pink spot with xperia z3 camera

Beni — Mon, 27 Oct 2014 10:19:26 GMT

i agree, and that's even more annoying because if I bought the Z3 instead of an M8 it's for the camera!

Re: Pink spot with xperia z3 camera

Smooth4lyfe — Mon, 27 Oct 2014 17:48:35 GMT

I also have just noticed this problem...its onlt noticeable on white surfaces, but cannot be seen when you take pics in daylight....I really hope this can get fixed

Re: Pink spot with xperia z3 camera

Notopic1 — Mon, 27 Oct 2014 18:24:18 GMT

[IMG]http://i.imgur.com/B1KcX9W.jpg[/IMG]

I have the same problem... Din't notice it before..

Re: Pink spot with xperia z3 camera

ydaMalokah — Mon, 27 Oct 2014 18:55:46 GMT

here as well pink shade on white sheet..

Re: Pink spot with xperia z3 camera

bergoulle — Mon, 27 Oct 2014 19:36:18 GMT

Voilà :