topic Re: Email attachments in Z Series

Email attachments

zzzphone — Fri, 17 Oct 2014 18:11:51 GMT

Hi - I have struggled with this issue since I go my phone! When I send an email (with attachment) from my Z1 phone, the copy placed on the server (Virgin Media) never has the attachment itself. My email is set up using IMAP. Any ideas how to solve this? Thanks.

Re: Email attachments

Uliwooly — Fri, 17 Oct 2014 18:23:32 GMT

perhaps the files are blocked

http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=3314&CURRENT_CMD=SEARCH&CONFIGURATION=1001&PARTITION_ID=1&USERTYPE=1&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable

Re: Email attachments

Uliwooly — Fri, 17 Oct 2014 18:24:37 GMT

Check post 35

https://code.google.com/p/android/issues/detail?id=62805

Re: Email attachments

zzzphone — Fri, 17 Oct 2014 18:32:52 GMT

Thank you uliwooly for your replies and suggestions.

It cannot be the first one as if I send the same attachment to myself (as opposed to another recipient) then I get the attachment so there is no limitation of size or file type.

The second suggestion sounds like the same problem. Maybe I do need to try changing my email client on the phone or perhaps change to using POP.

Your help is much appreciated!

Re: Email attachments

Uliwooly — Fri, 17 Oct 2014 18:35:22 GMT

You should change it to POP

Re: Email attachments

zzzphone — Fri, 17 Oct 2014 21:33:16 GMT

Nothing I did made any difference to the issue - tried POP and a lot of other combinations of settings.

I have now installed K9 email client and so far, so good! I have sent an email with a picture to someone else and the copy that was kept on the server now has the attachment. I just need to get used to using K9.

Thanks for all help here!

Re: Email attachments

Uliwooly — Fri, 17 Oct 2014 21:38:32 GMT

K9 and Maildroid are great apps.