topic Re: Screen locks, can not shut down or do anything. in Z Series

Screen locks, can not shut down or do anything.

bbjebnett — Wed, 15 Oct 2014 14:15:43 GMT

Edited a few pictures and screen locked/froze. Can not shut off or go back or anything else. No reaction what so ever. It doesn't respond when I charge either. What do I do now?

Re: Screen locks, can not shut down or do anything.

_alexdon_ — Wed, 15 Oct 2014 14:18:34 GMT

Power button and volume up at the same time,it will vibrate 3 times and turn off.Turn it on.

Re: Screen locks, can not shut down or do anything.

_alexdon_ — Wed, 15 Oct 2014 14:20:21 GMT

Also,you can try this button:

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-z1#!Resetting-your-device.html

Re: Screen locks, can not shut down or do anything.

bbjebnett — Wed, 15 Oct 2014 15:14:19 GMT

Thx a lot. That worked. Got me worried for a minute...

Re: Screen locks, can not shut down or do anything.

_alexdon_ — Wed, 15 Oct 2014 15:50:02 GMT

Don't worry.