topic Re: Bug when on call in Z Series

Bug when on call

manatheren — Tue, 14 Oct 2014 14:33:38 GMT

There is an issue which i observed whn i was taking a call in my new xperia Z2. With the following steps you can reproduce the issue:

1. Dial some number and be on an active call.

2. Press home button and go to home screen.

3. Now press Menu button and go to menu screen.

4. Now press Back button.

The BACK button does not work. You can see this issue for any operation where you want to go back and it happen only during a call. When the call is cut everything works fine.

Please fix this issue as it is very very very annoying. You cant take notes during a call and go back or any such similar scenario.

Re: Bug when on call

Rickard — Thu, 16 Oct 2014 15:43:00 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear that you're having issues during calls.
Have you by any chance installed our app called Smart Key? We got some reports that this app may cause issues during calls and this has been escalated internally.

Re: Bug when on call

manatheren — Sat, 18 Oct 2014 04:22:22 GMT

Yes..when i uninstalled the smart key app and tried again it is working fine..But smartkey app is quiet handy and i was using it extensively..Please resolve the issue soon.. I would like to install that app again.