topic Re: does sony replaces the asf while warranty ? in Z Series

does sony replaces the asf while warranty ?

digitalizor — Sun, 20 Jul 2014 13:20:27 GMT

Hello,

I wonder if Sony® replaces the ASF of their smartphones ?

Does the wararnty applies to that situation ?

If not, what to do now ?

_alexdon_ — Sun, 20 Jul 2014 20:15:22 GMT

ASF cannot be replaced,the whole display needs to be changed along with ASF.You can remove it and place a simple screen protector above.

digitalizor — Sun, 20 Jul 2014 21:51:55 GMT

Nevermind, Sony are awesome !

Bringing low quality build concept. I have now a scratched screen. I will have to remove a factory layer, and, install an after market one...

Thanks for assistance anyway alexdon !

_alexdon_ — Mon, 21 Jul 2014 08:22:18 GMT

Anytime.

toothpaste — Mon, 21 Jul 2014 12:37:35 GMT

> ASF cannot be replaced,the whole display needs to be changed along with ASF

that's just absurd, how does the asf get placed on a new display in the first place?

of course it can be replaced, it's just that sony will not.

whtshername — Mon, 21 Jul 2014 13:29:16 GMT

Don't you lose your warranty when you remove the ASF?

toothpaste — Mon, 21 Jul 2014 15:09:14 GMT

It would fall under "tampering with the hardware" and it would be grounds for voiding your warranty, yes.

_alexdon_ — Mon, 21 Jul 2014 21:07:18 GMT

Check out Rickard's reply,I did not say that on my own:

digitalizor — Tue, 22 Jul 2014 09:27:31 GMT

incredible, sony really lets their customers in a mess