topic Xperia Lounge Login Issue in Z Series

Xperia Lounge Login Issue

AAE — Thu, 29 May 2014 06:23:20 GMT

When I attempt to log into Xperia Lounge on my Z2 using the Sony Entertainment Network link, it just hangs (spinning circle forever). I tried uninstalling updates and reinstalling updates to no avail. Any other options?

Re: Xperia Lounge Login Issue

iainh124a — Thu, 29 May 2014 18:52:06 GMT

I have the same problem with the Z1 Compact and cannot log into the Sony Entertainment Network account via the Xperia Lounge app so that I can download the Michael Jackson tracks - I've contacted Support but awaiting a reply.

Re: Xperia Lounge Login Issue

AAE — Fri, 30 May 2014 17:19:49 GMT

Good to know I'm not alone in this. Hope one of us finds a successful solution.

Re: Xperia Lounge Login Issue

Guuu — Wed, 04 Jun 2014 02:14:53 GMT

So, did anyone solve this issue?

Re: Xperia Lounge Login Issue

AAE — Wed, 04 Jun 2014 02:55:53 GMT

I've been unable to solve this issue, sadly.

Calling customer service led to being transferred to sony entertainment group which transferred to sony something else which transferred to Xperia support which transferred to sony mobile, etc... ending with the support line being closed at the end of the day, 3 days in a row.

Too many sony departments and none of them speak to each other and none of them have a clue.

Re: Xperia Lounge Login Issue

Cartagenaphoto — Wed, 04 Jun 2014 08:00:30 GMT

Hi.

I had the same problem on my Z2. The solution is to downgrade to the previous version of Xperia lounge and then login.

After that you can upgrade to the latest version and it recognizes your login.

Annoying. Wish I had kept my Samsung S4 because i am on my third Z2 and on this new one the people I talk to complains about the poor quality of my voice and stuttering sound.

It's a truuly **bleep**ty phone.

David

Re: Xperia Lounge Login Issue

Jamaal — Wed, 04 Jun 2014 20:23:38 GMT

Same Issue here. Downgrading did not solve it as furthermore i am not allowed to download my present bundle. It forces me to upgrade the app again, which then will lead to that annoying infinite spinning progress bar to tell me concluding that i am not connected. But i am. Totally disappointed here ...

Re: Xperia Lounge Login Issue

jannalipete — Thu, 05 Jun 2014 01:06:28 GMT

I tried to go to Lounge last noght. Got the spinning circle.

I have just got back my phone from sony after it would not turn on. I had previously downloaded Michael Jackson before when I got the phone 3 weeks ago. But it was lost when it went to sony for repairs.

Now I cannot reinstall it.

Regards

Re: Xperia Lounge Login Issue

AAE — Thu, 05 Jun 2014 02:44:16 GMT

Wow, I'm amazed this solution worked. 1 issue down, 2 to go... thank you, Cartagenaphoto/David

Re: Xperia Lounge Login Issue

Cartagenaphoto — Thu, 05 Jun 2014 09:34:43 GMT

To those where it doesn't work. Try some times. I had to stop the xperia lounge, clear data and restart it 3 times from the task manager before I could download the MJ songs. If you want the songs I can upload them for you.

Re: Xperia Lounge Login Issue

Guuu — Thu, 05 Jun 2014 11:39:02 GMT

I have no downgrade option - only "uninstall application". Any other suggestions?

edit: fpoound 2.7.0 vesion on the web, installed, logged in succesfully, have no downlaod option

Re: Xperia Lounge Login Issue

pb3000 — Thu, 05 Jun 2014 16:04:09 GMT

@Cartagenaphoto wrote:
To those where it doesn't work. Try some times. I had to stop the xperia lounge, clear data and restart it 3 times from the task manager before I could download the MJ songs. If you want the songs I can upload them for you.

I'd be very surpirsed if the songs were not DRM-ed - preventing their being played on other devices..

I did email Sony Entertainment network about 4 days ago - but am yet to get a response - even an autoresponder.

Re: Xperia Lounge Login Issue

Sebastalian — Wed, 12 Jul 2017 16:06:23 GMT

I want to login with different account, but I can't select an different one that is showing automatically from Gmail.

Any ideas? Help?

Thanks,

Sebastian

Re: Xperia Lounge Login Issue

Kmax21 — Sun, 05 Aug 2018 20:00:53 GMT

Same here, won't allow alternative login. Just prompts sign in with Google, and then says login not available. Tried uninstall, to log in with older version, but won't allow continue without updating again.