topic Re: Screen unlocking during call in Z Series

Screen unlocking during call

efrain_ — Tue, 17 Jun 2014 23:43:22 GMT

Hello! when I make a call, immediately locks the screen, and i can't active the speaker or end the call. I have to give the power button a few times and eventually it works.

To end a call I had to do a reset (power + volume up), which is not very logical.

the model is C6603, with Kit Kat 4.4.2. Please help me!

Re: Screen unlocking during call

_alexdon_ — Tue, 17 Jun 2014 23:58:24 GMT

What display wake time do you have?

Re: Screen unlocking during call

Sam — Wed, 18 Jun 2014 02:24:04 GMT

Do you have a case or screen protector on your phone?

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Re: Screen unlocking during call

efrain_ — Thu, 26 Jun 2014 13:54:56 GMT

Yes, I had a screen protector, I removed it and the problem was solved. Thank you!