topic Re: Android OS background data usage in Z Series

High Data usage by Android OS - Help!?

soneeee — Wed, 19 Jun 2013 01:59:12 GMT

Hi, I am seeing high mobile data usage by "Android OS".

What is it due to?

Can help me please?

Re: High Data usage by Android OS - Help!?

soneeee — Wed, 19 Jun 2013 03:07:29 GMT

Dear Sony

Is the hight mobile data usage by "Android OS" at the background due to :

a) Backup & reset or,

b) Auto-sync by Google

Appreciate your help as for only about 8 days into using this phone, I have already chalked up 106mb of mobile data usage by "Android OS" in the background. At this rate, my mobile data will be gone in no time.

Re: High Data usage by Android OS - Help!?

GeoffH — Wed, 19 Jun 2013 05:04:01 GMT

turn mobile data off and only use when you need it or set it for wifi only

Re: High Data usage by Android OS - Help!?

soneeee — Wed, 19 Jun 2013 05:50:21 GMT

Oh, that would mean that we are not really using a smartphone since data access is integral to how one would use smartphone?

Anyway I have disabled both "backup & reset" as well as "Auto-sync". It seems that the data usage for "Android OS" is very low already... But this would just mean that we are really not able to make use of such features?

Re: High Data usage by Android OS - Help!?

GeoffH — Wed, 19 Jun 2013 06:07:11 GMT

That is your opinion - one that I don't share

I don't sync anything - I keep my data on my phone or my laptop, I don't use facebook or google services of any kind as they are intrusive - privacy is an issue and I don't wish to be profiled - but I still have a smartphone

Re: High Data usage by Android OS - Help!?

soneeee — Wed, 19 Jun 2013 06:27:18 GMT

Ok Thanks for sharing.

I am just wondering if Sony Support can assist me? Please?

Android OS background data usage

KrigeE — Wed, 19 Jun 2013 08:30:07 GMT

I have noticed excessive background data usage by the Android OS on my Xperia Z. The Android OS background data cannot be disabled seperately. If I disable all background data completely my emails, etc won't come in automatically. The Android OS background data has clocked 121MB in two weeks time and is prone to pick up especially in battery Stamina mode when the screen is switched on (and thus when the mobile data is enabled). It seems to download about 8MB at a time and then it's quiet for a long time. I have disabled all other apps/updates/usageinfo/email/etc the confirm this as well.

Other similar Android phones only use 1-2MB background data per day.

Please assist.

Re: Android OS background data usage

soneeee — Wed, 19 Jun 2013 08:38:49 GMT

Dear KrigeE, this is precisely the problem that I wrote earlier today. (http://talk.sonymobile.com/message/490800#490800)

So far Sony hasn't responded. Really hope Sony Support can quickly reply and help us.

Re: High Data usage by Android OS - Help!?

Johan — Mon, 01 Jul 2013 13:33:55 GMT

Many applications could be using those services in the phone. Have you recently restored any backup? What sync services are you using in the phone?

Re: Android OS background data usage

sailesh1105 — Sat, 07 Dec 2013 13:54:53 GMT

Dear Sony Support,

I have the same problem as KrigeE has reported.

My Sony Xperia Z Android OS background data usage over a period from 2 Dec to 7 Dec 2013 has come up to 436MB!

I cannot afford for this continue.

Please can you advise what this data usage is for and more importantly how I can reduce it.

Thank you!

Re: Android OS background data usage

Timthebream — Thu, 19 Dec 2013 00:59:47 GMT

My xperia acro s operating system has somehow downloaded 2GB in the last month. Obviously this is a problem.....

OS downloads out of control!

Timthebream — Thu, 19 Dec 2013 01:09:49 GMT

My phone (xperia acro s) is giving me a data usage warning and it seems the OS is out of control downloading something. It has chewed through over 2GB in a month, and .93BG in the last week. Please tell me how I can stop this OS monster from chewing through all my quota. I have already gone through one pre-paid update and will have to chuck the phone or keep forking out if I don't fix it soon. Turning data off until I want to use it is going to have to be the solution for now.

Re: OS downloads out of control!

Uliwooly — Thu, 19 Dec 2013 03:38:35 GMT

As you can see above its not the OS but apps

check this

settings > data > check what apps are using up most of your data

Re: High Data usage by Android OS - Help!?

ticoo-pt — Sun, 26 Jan 2014 18:12:20 GMT

Hello.

I am having the same problem on my Xperia L.

I have disabled everything that I think it might be consuming traffic but it did not worked. Any fix for this?

Thanks.

Re: High Data usage by Android OS - Help!?

_alexdon_ — Sun, 26 Jan 2014 18:18:29 GMT

You can disable background data for the trouble apps.

Re: High Data usage by Android OS - Help!?

ticoo-pt — Sun, 26 Jan 2014 18:24:04 GMT

Unfortunately that did not work for me. I've disabled everything and "Android OS" is still consuming a huge amount of data.

Re: High Data usage by Android OS - Help!?

_alexdon_ — Sun, 26 Jan 2014 18:31:37 GMT

Android OS is in the power management,not in dsta usage.You have apps acting up.

Re: High Data usage by Android OS - Help!?

ticoo-pt — Sat, 22 Mar 2014 18:00:30 GMT

It is still happening... Any solution?

Re: High Data usage by Android OS - Help!?

rahman420 — Sun, 26 Mar 2017 09:21:59 GMT

I turn off my background data and auto... but still os service is taking my data....why...?