topic Re: Xperia z sudden death in Z Series

Xperia z sudden death

Motorboat69 — Mon, 30 Jun 2014 20:56:06 GMT

Ok so apparently my xperia is on sudden death nothing that as applicable works in order to reboot. i am just going to get it replaced. Point is will i lose all my data on my old xperia or whoever can get into the hardrive xomehow get all my data back?

Re: Xperia z sudden death

_alexdon_ — Mon, 30 Jun 2014 21:00:10 GMT

If the phone does not turn on,you cannot save anything.Don't you have a microSD where media files are stored?

Re: Xperia z sudden death

Motorboat69 — Mon, 30 Jun 2014 21:03:03 GMT

So basicaaly everything in my phone is lost and theres nothing that can be done?

Re: Xperia z sudden death

_alexdon_ — Mon, 30 Jun 2014 21:05:39 GMT

Does the phone even turn on ? If not,there is nothing you can do.As I was saying,do you have a card?

Re: Xperia z sudden death

Motorboat69 — Mon, 30 Jun 2014 21:07:12 GMT

and to answer your question yes i do have a micro sd but not everything was saved in it

Re: Xperia z sudden death

_alexdon_ — Mon, 30 Jun 2014 21:08:47 GMT

Only that will be saved,sorry to tell you this.In cases like this,you learn how important are backups.

Re: Xperia z sudden death

Motorboat69 — Mon, 30 Jun 2014 21:09:52 GMT

no it does not. the led stopped flashing after i tried the update center which was a fail as well. when i connected the xperia my computer was "installing" software but all it did was connect and disconnect continuesly.

Re: Xperia z sudden death

_alexdon_ — Mon, 30 Jun 2014 21:15:49 GMT

When the software is installing the update,you should not disconnect.

Re: Xperia z sudden death

Motorboat69 — Mon, 30 Jun 2014 21:18:55 GMT

thats the issue though. i dont disconnect it. it just does it by itself and i know its not the usb cable because i connect it to the wall and it does the 3 vibration set

Re: Xperia z sudden death

_alexdon_ — Mon, 30 Jun 2014 21:53:44 GMT

So why don't you try a software repair with SUS?

http://www.sonymobile.com/gb/tools/update-service/

Re: Xperia z sudden death

Motorboat69 — Mon, 30 Jun 2014 22:16:48 GMT

i tried but nothing happens when i follow instruction thats implying if im following it correctly

Re: Xperia z sudden death

_alexdon_ — Mon, 30 Jun 2014 22:21:55 GMT

You should force shutdown the device (power button+volume up at the same time until the phone vibrates 3 times).After that,try the repair.

Re: Xperia z sudden death

Motorboat69 — Mon, 30 Jun 2014 22:24:18 GMT

Nothing. Thanks though but i think theres no solution. imight as well get a new phone.,

Re: Xperia z sudden death

_alexdon_ — Mon, 30 Jun 2014 22:26:35 GMT

I am sorry,you should indeed have it examined at a sony service.

Re: Xperia z sudden death

yvie — Wed, 02 Jul 2014 18:06:00 GMT

No more interested to buy xperia smartphone service here in jakarta very very bad several user need to wait long time until their XPERIA finish to repair by sony service center jakarta roxymas 3rd floor. my friend until now his xperia SP not yet finish since begining of march screen black out issue , other people share his experience more worst his xperia Z not yet finish already 7 months stay there and many many more case with the similar experience. IF YOU DONT BELIEVE please come and see to SONY SERVICE CENTER 3rd floor Roxymas Jakarta. SONY GREAT NAME GREAT PRODUCT BUT REGRET VERY VERY BAD SERVICE GO TO **bleep** SONY WITH YOUR GREAT NAME.