topic WLan problem (firmware 14.3.A.0.761) in Z Series

WLan problem (firmware 14.3.A.0.761)

mkn_69 — Wed, 11 Jun 2014 06:26:26 GMT

After update to firmware version 14.3.A.0.761, I have had problem of connecting to WLan network.

I have successfully logged on to the network, but it does not connect to network but is set to status saved.

The signal strength for the network is good.

Re: WLan problem (firmware 14.3.A.0.761)

_alexdon_ — Wed, 11 Jun 2014 07:37:19 GMT

Check out this topic:

http://talk.sonymobile.com/t5/FAQ/Wi-Fi-problems/m-p/348104#U348104

Re: WLan problem (firmware 14.3.A.0.761)

mkn_69 — Thu, 12 Jun 2014 16:25:33 GMT

The WLan problem started immediately after update to firmware 14.3.A.0.761. Before that update I had no problems with the WLan connectivity.

When I try to connect to wlan the signal strength drops when the mobile authenticates to wlan, but in the list of available wlans the signal strength looks good.

I have no trouble using the same wlan with a MS Surface computer.

I have just done a factory reset of the phone without any luck.

Re: WLan problem (firmware 14.3.A.0.761)

BerndGaykema — Sun, 15 Jun 2014 11:51:34 GMT

Maybe helpfull:

Remove the credentials of your phone from the router: remove all so that your router does no longer remember the phone.

Remove the credentials of your router from the phone: forget your wireless access point in the phone.

Search for a "new" wireless access point to connect your phone to. Enter the WPS-code etc. (If the phone is still able to connect automatically the first time, you haven't cleared all data &colon; do it again and repeat).

Now it should work ok.

Worth a try ..... :smileysmileywink:

Re: WLan problem (firmware 14.3.A.0.761)

mkn_69 — Tue, 17 Jun 2014 19:18:40 GMT

Reset of the wireless modem, and 2 re-connects from the phone => problem solved