https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252234#M25566 It has been some hours after it was poured inside water, and the problem is back, so I assume it is not water related! Right now it is working only because I didn't reset it, if I reset it I'll be stuck at safe mode again..<BR /><BR />Going to talk to amazon, it is a shame that a high end phone ships with problems, it is very very sad.... Sat, 28 Jun 2014 10:13:40 GMT Ciss0 2014-06-28T10:13:40Z https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252230#M25562 <P>I bought my phone from amazon.es, i'm portuguese. It arrived last night...</P><P>Tonight I just restarded my phone, and now when it boots up it is always stuck on "Safe-mode", I tried to do the trick "Volume up + power" and It doesn't work...</P><P>It seems that the "volume down" button is locked for some reason...</P><P>Going to contact amazon tomorrow...</P> Fri, 27 Jun 2014 22:18:26 GMT https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252230#M25562 Ciss0 2014-06-27T22:18:26Z https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252231#M25563 <P>Update: After some time waiting now it is working... I was using the Cell in a bath before this, It could be that moisture was inside the button, but the cell supposly is waterproof, so this happening shows that it might be not totally "waterproof"</P><P>But I don't know what to do...&nbsp; I tempted to contact amazon anyway since i'm afraid this could happen again (and for good)...</P><P>What do you think???</P><P>Kind Regards</P> Sat, 28 Jun 2014 01:37:36 GMT https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252231#M25563 Ciss0 2014-06-28T01:37:36Z https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252232#M25564 You are not the firt user, that after put the phone in contact with water and it fails.<BR />Please, tell us if it was finally the problem with your phone.<BR />Regards Sat, 28 Jun 2014 03:58:59 GMT https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252232#M25564 huesos1 2014-06-28T03:58:59Z https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252233#M25565 My phone keeps going blank when.I make a call u can't get the screen nor the phone to do anything can anyone help me Sat, 28 Jun 2014 09:35:59 GMT https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252233#M25565 trish 2014-06-28T09:35:59Z https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252234#M25566 It has been some hours after it was poured inside water, and the problem is back, so I assume it is not water related! Right now it is working only because I didn't reset it, if I reset it I'll be stuck at safe mode again..<BR /><BR />Going to talk to amazon, it is a shame that a high end phone ships with problems, it is very very sad.... Sat, 28 Jun 2014 10:13:40 GMT https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252234#M25566 Ciss0 2014-06-28T10:13:40Z https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252235#M25567 <P>Amazon agreed to do a replacement, the power and volume button continues to act crazy, hours after the time in water, I tried to dry it on the sun a bit, with rice and a hair dryer.</P><P>So for now I can safely say that it is unrelated with water exposure...</P><P>Hope that the next phone is in better shape... If not I will never buy anything else more from Sony.</P><P>The new phone arrives on tuesday!</P><P>Regards</P> Sat, 28 Jun 2014 15:02:43 GMT https://community.sony.com.mk/t5/z-series/my-phone-is-less-then-a-day-old-and-now-it-is-always-stuck-on/m-p/3252235#M25567 Ciss0 2014-06-28T15:02:43Z