topic gap between glass panels and metal covering in Z Series

Buying Z2 or not?

m_jojo — Fri, 27 Jun 2014 11:32:32 GMT

Hello there,

So i have had 2 sony smartphones now, my first was the Xperia Sola, had no problems except lags due to less ram, then i got Xperia Z and it too faced no problems (except overheating) though there were so many complaints reported on the internet so i guess i was either lucky or by the time i bought it sony had improved their build quality. Anyways, i had it in a pool a few days back, it was working great but then it blacked out because i accidently took it to around 5m depth (my fault). I just want to say that i really like and perhaps love sony I really like their designs and the fact that after a small waiting period, the price drops and you get great features for a comparatively low price. I was planning on getting a Z2 now but it seems that it even has more problems. There's the overheating problem which seems to have further increased, some people report gaps and there's a fear it may void its waterproofness (if that's a word), flaps seem to pop open automatically after some days of usage and well there's lots more as well. Now i really do like the design and UI of sony phones but seeing how the problems are increasing rather than decreasing, i'm worried now. Should i go for it or change to samsung or HTC perhaps? (keep in mind that currently, i cannot even imagine myself holding a non-sony phone)

Thankyou for your time.

Re: Buying Z2 or not?

fabmar — Fri, 27 Jun 2014 13:16:45 GMT

NOOOOO, my phone has problems with antenna. Already sent to service twice, problem not solved. I am not able to use, it's garbage: go to HTC instead.

gap between glass panels and metal covering

m_jojo — Sat, 28 Jun 2014 03:54:47 GMT

I really love sony, the phones are simply beautiful and the UI is amazing! I was considering buying a Z2 but users have reported having gaps between their screens and the metal covering on the sides, sony did tell them to get a waterproof test from a sony center but i want to know if anyone had the problem and got the test, was it still waterproof? Has sony fixed this in their new upcoming Z2 devices or is it still there? Should i get Z2 or not?

Re: Buying Z2 or not?

RobbinB85 — Mon, 30 Jun 2014 08:53:17 GMT

ABSOLUTELY NOT!!!

Re: gap between glass panels and metal covering

HussainQuadri — Mon, 30 Jun 2014 10:39:22 GMT

@m_jojo wrote:
I really love sony, the phones are simply beautiful and the UI is amazing! I was considering buying a Z2 but users have reported having gaps between their screens and the metal covering on the sides, sony did tell them to get a waterproof test from a sony center but i want to know if anyone had the problem and got the test, was it still waterproof? Has sony fixed this in their new upcoming Z2 devices or is it still there? Should i get Z2 or not?

Buy it if you want. But if you're going to buy it, make sure that the batch number is greater than 14W21 and check the device for gaps before you buy it.

Re: gap between glass panels and metal covering

MVC — Mon, 30 Jun 2014 15:32:34 GMT

If you get a Z2 that works properly then it might be one of the best cameraphones ever made.

However, it seems that the Xperia Z2 is fundementally flawed. The call quality is variable (quite often the other party cannot hear you) - the camera has several major faults.

It is inexcusable that Sony, who aspire to being a leading SmartPhone vendor, do not address the serious defects in their products.

I have logged my complaints with Sony tech support who say they will look into the problems and get back to me via email.

To date I have had no response.

If I had known about the issues across the Xperia range I would NOT have purchased this phone.

Fortunatley for Sony they can get away with shoddy QC unlike the fruit laden devices which easily make headline news if their alarm clock merely threatens to hiccup.

Re: gap between glass panels and metal covering

m_jojo — Tue, 01 Jul 2014 04:38:51 GMT

Alright, thanks

Re: gap between glass panels and metal covering

m_jojo — Tue, 01 Jul 2014 04:40:19 GMT

thanks for your reply but what i'm wondering is people had reported great problems with the Z as well but i happened to face none of them so maybe it wouold be the same with Z2?

Re: Buying Z2 or not?

a6rnh — Tue, 01 Jul 2014 05:21:11 GMT

I generally like my z2 but the problems with the overheating camera and Facebook videos is very disappointing. Sony don't seem to be sorting these issues..

Re: Buying Z2 or not?

m_jojo — Tue, 01 Jul 2014 05:34:23 GMT

The overheating issue isn't much of a biggie for me because the phone is airtight and the high processing is going to produce a lot of heat so for the lovely design and waterproofness, i think i can compromise on the heating issue. Plus i do hope sony will launch an update to fix these problems as well

Re: Buying Z2 or not?

Zann_H — Tue, 01 Jul 2014 06:15:55 GMT

Of course Sony is working on it. It just haven't reach all consumers yet. At keast that;s the case with the over heating during video recording. On 438, I manage to record past 1 min with the phone getting warm, but had to stop it due to work. lol. Previously the phone would get hot at about 30 secs and would sut doen the app before 1 min.

As for Facebook, I wouldn't know. I hardly use FB on my phone. What more FB videos.

Re: Buying Z2 or not?

wolf1975 — Fri, 04 Jul 2014 03:25:50 GMT

I have owned way to many phones lol I started with the Samsung Nexus flagship smart phone loved it. Then switched to the Iphone 4S way to many issues for what my needs were. Then the Nexus 4 this phone was good but issues with shutting off during calls among many others. I now own the Xperia Z2 love it the most out of all smart phones that have gone through my hands. The pictures are perfect I have a tremor in my hands and it still captures a non blurry image no other phone could. The programs are exactly what I need in regards to work and everyday life. I highly recommend this phone...

Re: Buying Z2 or not?

Martin27 — Fri, 04 Jul 2014 08:43:08 GMT

ALL phones have flaws.

I've owned the following previously and barely one has been without problems minor or not:

HTC Google G1, HTC Hero, Nexus One, Nexus S, HTC Desire HD, Samsung Galaxy SII, HTC Sensation, Galaxy Nexus, HTC One X, Nexus 4, HTC One, Nexus 5

Would it stop me recommending them, in some cases yes but not always.

As for the Z2, yes some have small gaps around the screen - would you notice them if you weren't looking? Probably not.

My camera is fine it doesn't over heat and pictures are excellent, the screen is great, the speakers are better than average.

The call quality is not great, but if you switch off the EQ then it is more than bareable.

The music player/Walkman software is excellent.

My only gripe is the paint seems easy to wear off.

Out of all the phones that I've ownded when new, I loved the G1, Nexus1, Nexus S and Nexus 5. You can add the Z2 to the list.

People on forums who have problems with their device will always call out loudest...

Re: Buying Z2 or not?

m_jojo — Fri, 04 Jul 2014 09:15:47 GMT

Thanks a lot bro! It has really helped me to retain peace of mind with the idea of buying it. Gonna get it as soon as i get the money (in about a month )

Re: Buying Z2 or not?

m_jojo — Fri, 04 Jul 2014 09:17:05 GMT

It really helps to know there are happy people with their Z2's as well. On forums, only those write who have problems because others dont have the need to tell how happy they are with it. Gonna get Z2 in about a month

Re: Buying Z2 or not?

Martin27 — Fri, 04 Jul 2014 09:22:36 GMT

Like I said it's a balance, there's rarely been a phone without a trade off.

For most of the Nexus phones, the camera's were poor.

I loved the Galaxy Nexus but the battery life was appalling.

The Nexus 5 was great but mine had a little bit of light bleed from the corner of the screen.

The Nexus 4 glass back shattered easily.

The HTC One M7 had gaps in the construction (again I only noticed when I was looking)

etc

Out of all the phones I've listed, only the HTC Desire HD went back to the store a few days later, due to utterly abysmal battery life.

My advice is to go and play with one in a shop and compare to others you may like and see how you like the look and feel of the device.