topic Re: Google Chrome not working after update in Z Series

Google Chrome not working after update

kaká — Fri, 23 May 2014 21:57:44 GMT

I just updated my phone today (sony xperia z), since then my phone has been slower than it was and also Google Chrome is not workin, it keeps sayin. 'unfortunately chrome has stopped'.

Please help.
Thanks

Re: Google Chrome not working after update

Uliwooly — Fri, 23 May 2014 22:01:54 GMT

Settings > apps > all > chrome > uninstall updates > clear data > restart your phone > install the latest chrome udpate

Re: Google Chrome not working after update

blackmagic — Fri, 23 May 2014 22:03:02 GMT

Remove the chrome updates from the application manager and try to install again delete all data

Re: Google Chrome not working after update

kaká — Fri, 23 May 2014 23:31:23 GMT

Cheers guys I appreciate your help, I done exactly what you said (both of yours same). Google chrome is working. Thanks for the quick reply.

Kind Regards

Re: Google Chrome not working after update

kaká — Fri, 23 May 2014 23:34:06 GMT

Sorry one more thing I forgot, what do I do about the slow performance of the phone after the update.

Re: Google Chrome not working after update

blackmagic — Fri, 23 May 2014 23:35:37 GMT

Try to repair with the PC Companion software

Re: Google Chrome not working after update

kaká — Fri, 23 May 2014 23:49:02 GMT

ok, I'll let you know how I get on.

Re: Google Chrome not working after update

blackmagic — Fri, 23 May 2014 23:58:14 GMT

http://talk.sonymobile.com/t5/Xperia-Ion/Detailed-Software-Repair-Instructions-using-Pc-Companion-Windows/td-p/249946
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Re: Google Chrome not working after update

blackmagic — Sat, 24 May 2014 02:17:00 GMT

http://talk.sonymobile.com/t5/Xperia-Ion/Detailed-Software-Repair-Instructions-using-Pc-Companion-Windows/td-p/249946
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Re: Google Chrome not working after update

kaká — Sat, 24 May 2014 08:53:25 GMT

Hello mate,
I tried to repair it but I didn't. The guide you gave me was perfect and easy to do but I had to do a backup first. So when I tried, I couldn't finish the backup process coz it took very long (3hrs)...it's too much.
Nevertheless I deselected notifications for lots of apps and force stopped some, now it's running ok. I'll let you know if anything changes.
Regards

Re: Google Chrome not working after update

Jumbo — Fri, 11 Jul 2014 23:43:01 GMT

I have a similar problem with Chrome - the message says "Unfortunately, Chrome has stopped" - but when I go into Settings -> Apps Chrome does not appear at all - I cannot find where to remove any updates that may have caused this issue. I've only had the phone for 1 week and already had to reset to factory settings as there was an issue with the photo album. It's my first smartphone and can't say I'm too imnpressed !