topic Re: wirelessly sync problems in Z Series

wirelessly sync problems

kashy27 — Thu, 05 Jun 2014 11:22:06 GMT

Hi Guys, hopefully one of you can help me with this as i havent been able to find anything on gogle yet.

I am trying to setup Wireless sync between the z2 and my PC, i had previoulsy done this properly then had to perform a factory reset on the phone, and now its no longer working.

The problem is that my pc does not appear in the USB connectivity field in settings, but when i try to pair i get the following message: "The pc is already paired with your Xperia. To set up devices again, remove the pairing."

Though there is no where on the phone i can find to remove pairing. I can however see my PC name under the throw option and in smart connect....thougb im not sure wether this has anything to do with the wireless sync, and in any case i cant see an way to remove those pairings either.

I have so far tried re-installing the sony pc companion app, and have gotten the same messages still.

Any help or input will be greatly appreciated

Re: wirelessly sync problems

Johan — Thu, 05 Jun 2014 12:01:50 GMT

Which OS are you running on your PC?

Have you tried checking the Devices option on your PC if your Xperia Z2 is present? If yes try to delete it and do the pairing again.

Still having problems, please post more information (step by step) and we will try to replicate this and help you troubleshoot the problem.

Re: wirelessly sync problems

kashy27 — Thu, 05 Jun 2014 17:03:15 GMT

Thanks for the quick reply Johan,

Im running windows 8.1, and if you ment within 'Devices and Printers' then it only appears when connected to the PC under the Multimedia Devices option. Iv tried to remove it from there and connect it again, though it just starts installing drivers again and then comes bck with the same error.

Also when i go into how to connect>wifi> then plug in the phone for the application to see it and pair, the application hangs and goes into a not respoding state for a few minutes before coming back with screen saying that it was unable to connect.

Re: wirelessly sync problems

kashy27 — Thu, 05 Jun 2014 17:59:03 GMT

Ok so turns out there was a file on the root of the Internal phone storage named (LAPTOP) which is my PC's name. Once i moved this file to another folder and tried the pairing again everything went fine, and a new "LAPTOP" file was created.

So everything is working now as it should. Thanks for your promt help Johan